Support Engineer Jobs in Austria

You analyze technical issues, process support tickets, train customers, and communicate with developers to identify errors and provide solutions while keeping the knowledge base up to date.

In this role, you will provide technical support for employees in 1st & 2nd Level Support, analyze issues, manage clients and mobile devices, and collaborate on IT projects to improve infrastructure.

In this role, you handle customer requests via Atlassian Service Desk and conduct API tests, while closely collaborating with development and product management during project execution.

In this role, you assist IT management by planning, steering, and executing IT projects, taking on smaller initiatives independently, and regularly producing progress reports that ensure project transparency.

In this role, you respond to customer inquiries via email and chat, conduct video calls, and assist with onboarding. Additionally, you document feedback, manage a Facebook group, and perform quality assurance tasks.

In this role, you provide technical support for our clients and develop solutions for issues, especially during on-call hours. You work with virtualization and other technologies.

In this role, you handle IT support requests, conduct on-site hardware installations, and document solutions. You work closely with internal teams and clients to ensure high-quality problem-solving and customer satisfaction.

In this role, you assist employees with hardware and software use, manage the installation of new equipment, and conduct training, while remotely and on-site troubleshooting and resolving issues.

In this role, you will identify IT issues, independently resolve first and second level support requests, and assist end-users over the hotline while forwarding complex queries to specialists.

In this role, you will be the key contact for IT-related inquiries and issues, handle tickets, assist in troubleshooting, and manage hardware and software installations.

In this role, you handle complex inquiries in 2nd level support, document all processes in the ticket system, and train users via phone or remote access on software functionality.

In this role, you handle hardware setup requests, manage IT assets, coordinate procurement, and contribute to the development of the ICT department while documenting the entire IT asset lifecycle.

In this role, you will be the first point of contact for technical issues, handling inquiries related to PCs, printers, and networks while assisting with problem resolution and end-user training.

In this role, you plan and install network components, maintain them, and ensure the operation of complex systems. You will provide 3rd level support, conduct troubleshooting, and document your work.