Support Engineer Jobs in Austria

In this role, you analyze user inquiries, conduct training sessions, and create software specifications to support internal project management. Additionally, you'll handle program testing and office management tasks.

In this role, you will support core services like Active Directory and Windows Server, analyze and resolve 2nd-level support issues, and implement exciting IT projects, relying on your IT infrastructure expertise.

As a 2nd Level Support Engineer (m/f/d), you make a valuable contribution and are already shaping what the future holds. To expand our support team, we are looking for motivated, service-oriented, and IT-experienced reinforcement (m/f/d) as soon as...

In this role, you provide technical support for our clients and develop solutions for issues, especially during on-call hours. You work with virtualization and other technologies.

As an experienced technician, you are the contact person for our customers when it comes to complex questions about the software or hardware used. You will record, classify and process inquiries and provide technical and organizational support. You will...

In this role, you advise internal colleagues on IT issues related to the online shop, handle incidents, categorize them, and resolve them in cooperation with 2nd and 3rd level support.

In this role, you analyze source code and provide international customers with 2nd level support for our GTM suite. You document your knowledge and address technical inquiries promptly.

In this role, you will install, configure, and maintain the media asset management system, analyze monitoring data, and provide technical support to users.

Commissioning (configuration, parameterization) of our software systems, mostly carried out from our office, only occasionally connected with business trips lasting a few days Collaboration in the assembly and installation of our sensor and actuator...

In this role, you will provide on-site maintenance and support for voice and messaging core network elements in a cloud environment, acting as an interface between technical teams and Level 3 support.

In this role, you will handle servicedesk requests and assist employees with technology by either solving issues or directing them to the right IT teams while providing 1st- and 2nd-level support.

In this role, you handle IT tickets, set up workstations, procure IT equipment, and document the asset lifecycle. Additionally, you support the development of the ICT department.

In this role, you provide IT support for users, perform system administration, conduct training on IT applications, manage infrastructure, and create technical documentation to ensure operational clarity.

In this role, you will resolve technical issues with our software and hardware, handle support tickets, and document solutions to optimally assist customers in the specialty coffee sector.

Responding to customer inquiries via email and support chat. Video calls with our clients (primarily in German, but English is an advantage). Onboarding and kick-off calls with our clients to familiarize them with our software. Support in setting up...