Support Engineer Jobs in Austria

In this role, you assist customers with launching websites, handle technical inquiries in 1st and 2nd level support, and optimize internal processes, also through automation and modern tools.

You will handle complex 2nd level support requests related to Infor M3, analyze sales processes, and consult customers on their use while creating documentations and facilitating workshops.

In this role, you will analyze system-related issues in Infor M3, address complex support requests, and consult clients on optimizing their sales processes. You will also create solution documentation and assist in workshops.

In this role, you will analyze complex support requests in the Sales area of Infor M3, develop sustainable solutions, advise clients on sales processes, and create comprehensive documentation.

In this role, you will advise and support over 900 clients using LearningSuite, respond to inquiries, conduct video calls, and assist with onboarding, setup, and feedback management.

In this role, you manage the technical team, oversee infrastructure projects for server and cloud migrations, and serve as the technical contact for complex issues. Additionally, you develop security policies.

In this role, you will support international service partners as a key contact, handle technical inquiries in second-level support, and develop solutions in collaboration with product specialists.

In this role, you will resolve technical challenges related to energy management systems, perform troubleshooting, and configure systems while closely collaborating with engineering and sales teams.

In this role, you support international customers in 1st Level support with complex technical queries regarding autonomous mobile robots, analyze issues, and configure software solutions.

In this position, you assist users in accessing high-performance computing resources, review access proposals, and ensure that technical documentation is up-to-date while helping to resolve workflow issues.

In this role, you manage requests and incidents via the ticketing system, perform system reinstallations, and analyze support inquiries to identify issues in collaboration with development.

In this role, you will assist users in analyzing business processes and handle SAP support requests related to various modules in an international context using a ticketing system.

In this position, you will be the primary contact for technical inquiries, handling and coordinating support tickets, analyzing error patterns, and systematically documenting solution steps.

In this role, you will set up and manage workspaces, assist users with IT inquiries, and coordinate complex issues with external service providers.