Support Engineer Jobs in Austria

In this role, you will handle IT support requests in First and Second Level, conduct troubleshooting and assist teams with software and hardware issues both onsite and remotely.

In this role, you process support requests, set up clients, manage hardware, and coordinate software updates to efficiently maintain IT workplaces and provide optimal support to users.

In this role, you handle support requests through a ticket system, assist employees on-site and remotely, and are responsible for the installation and maintenance of hardware and software as well as user accounts.

In this role, you will analyze source code of the MIC GTM Suite, respond to technical inquiries from international customers, document solutions, and ensure smooth software operation in 2nd level support.

You analyze technical issues, process support tickets, train customers, and communicate with developers to identify errors and provide solutions while keeping the knowledge base up to date.

In this role, you support customers and partners using our SaaS platform, handle inquiries, perform QA and UAT testing, and ensure compliance with regulatory requirements.

In this role, you serve as the main contact for first- and second-level support, handle incident reports, and collaborate closely with the development team on optimizations and automation processes.

In this role, you support colleagues with IT queries, manage Apple and Windows devices, and ensure smooth office operations, including organizing internal events and workplace setups.

As the main point of contact for IT inquiries, you independently analyze and resolve issues in the Windows client environment, manage the service desk, oversee IT equipment, and support IT projects and rollouts.

In this role, you handle incoming support requests via phone and email, analyze and prioritize support cases, and train customers to resolve their technical issues.

In this role, you will assist customers in First-Level Support by analyzing and resolving issues with CGM AMOR and CGM MUSE. You will receive support requests, diagnose errors, and forward customer requests to the relevant departments.

In this role, you set up IT infrastructure and E-Health solutions in medical practices, train practice teams, and assist the support team with technical issues on-site.

In this role, you manage the technical team, oversee infrastructure projects for server and cloud migrations, and serve as the technical contact for complex issues. Additionally, you develop security policies.

In this role, you handle international customer queries, prioritize tickets, perform 1st level troubleshooting, and coordinate escalation to 2nd and 3rd level support in a 24x7 shift environment.

In this role, you will manage and optimize our DMS and CRM systems, provide support to departments for inquiries and issues, and develop innovative processes for efficiency enhancement.