Support Engineer Jobs in Austria

In this role, you serve as the main contact for first- and second-level support, handle incident reports, and collaborate closely with the development team on optimizations and automation processes.

In this role, you handle technical support requests, analyze issues, document processes, and optimize workflows to ensure efficient customer service.

In this role, you will assist customers in First-Level Support by analyzing and resolving issues with CGM AMOR and CGM MUSE. You will receive support requests, diagnose errors, and forward customer requests to the relevant departments.

In this role, you support the local IT infrastructure, troubleshoot technical issues, collaborate on global projects, manage IT assets, and effectively communicate with colleagues and end-users.

In this role, you monitor international customer facilities, analyze technical disruptions, and coordinate problem resolution between customers and technical departments in the midst of ongoing operations.

In this role, you assist customers in troubleshooting and analyzing software issues in embedded devices, handle product and firmware-related disruptions, and collaborate closely with the development team.

In this role, you will provide IT services, coordinate between departments and service providers, optimize processes, and support the deployment of IT systems such as cash registers and networks both on-site and remotely.

In this role, you analyze technical issues, handle support tickets, maintain the knowledge base, and optimize internal processes to ensure an efficient office routine.

In this role, you will advise and support over 900 clients using LearningSuite, respond to inquiries, conduct video calls, and assist with onboarding, setup, and feedback management.

In this role, you will advise clients on iba products, analyze requirements, develop technical concepts for condition monitoring, and manage projects from planning to commissioning.

In this role, you will support the IT infrastructure, ensuring smooth operations. You will analyze disturbances, manage IT assets, and assist users within the international IT support team.

In this role, you will be the primary contact for IT inquiries in the Windows and Office365 environment, handling support tickets, assisting with hardware and software purchases, and collaborating on IT projects across various departments.

In this role, you will handle IT requests in first-level support, document and analyze issues, install hardware, and create documentation for various software solutions in a communicative environment.

In this role, you will assist in identifying and enhancing data processing workflows while developing prototype solutions that demonstrate AI-based decision support.

In this role, you will analyze source code of the MIC GTM Suite, respond to technical inquiries from international customers, document solutions, and ensure smooth software operation in 2nd level support.