ITIL Jobs in Vienna

In this role, you will develop an information security management system, coordinate security measures and audits, and be responsible for risk management and training to promote a security culture.

In this role, you will lead the development of IT service quality, define standards, optimize processes with Lean methods, and build structured reporting to enhance efficiency across the organization.

In this role, you design and optimize backup and storage solutions, oversee recovery capabilities and infrastructure standards, and manage external partners to meet security requirements.

In this role, you perform IT audits, analyze risks, assess internal controls, and create test documentation and reports. Additionally, you contribute to the enhancement of audit methods while identifying skills gaps.

In this role, you will independently plan and perform risk-oriented IT audits, analyze business processes, and evaluate internal control systems and governance structures using modern audit methods and data analytics.

In this role, you will coordinate communication between customers and internal teams during critical incidents, monitor service levels, document incidents, and work on the continuous improvement of the incident management process.

In this role, you will focus on monitoring, problem and change management of our IT services, take on on-call duties, and support system oversight and the implementation of new IT solutions.

In this role, you advise clients on the optimal use of ServiceNow, develop tailored solution designs, support implementation projects, and create user-friendly training for end-users and administrators.

In this role, you will develop an effective Information Security Management System (ISMS) based on ISO 27001, conduct audits, and manage trainings to identify risks and continuously improve security strategies.

In this role, you independently plan and implement complex information security projects while conducting audits to ensure security standards and advising clients on security incidents.

In this role, you will design independent IT audits, evaluate control processes, and develop risk-based audit approaches to identify improvement potentials and formulate actionable recommendations.

In this role, you ensure the stable operation of AI platforms on OpenShift, configure systems, analyze issues, and provide 2nd-level support for complex inquiries.

In this role, you will manage performance in application operations and infrastructure, lead customer projects, and develop strategies for business and service improvement.

In this role, you monitor the local IT and retail infrastructure, coordinate IT service providers according to service level agreements, and identify improvement potentials to optimize IT operations.

In this role, you will train and support teams on IT processes, coordinate external partners, and drive quality improvements through data analysis to ensure an excellent digital experience.