ITIL Jobs in Vienna

In this role, you act as the technical contact for internal IT applications, analyzing requests, coordinating service requests, creating reports, and collaborating on improvement proposals with development teams.

In this role, you lead a team focused on the strategic development of Unified Communications, are responsible for the architecture of infrastructure services, and optimize processes for digitization. You ensure service quality and manage personnel and organizational matters.

In this role, you ensure smooth IT operations by conducting maintenance and support activities, further developing IT processes, and organizing system tests to optimize IT quality and security.

In this role, you will support B2B customers in 2nd Level Support, resolve technical inquiries, plan software updates, and create SLA reports to ensure customer satisfaction.

In this role, you will design technical solutions for complex ServiceNow projects, advise stakeholders on the roadmap, prioritize requirements for the product backlog, and collaborate closely with internal and external teams.

In this role, you optimize OT processes, support the integration of OT services, and drive asset management. You coordinate workflows, create training, and manage contract management.

In this role, you coordinate the budget and forecast planning for digital services, monitor CapEx and OpEx developments, and manage contracts with suppliers and tenders within technology management.

In this role, you coordinate budget planning for digital services, manage contracts with suppliers and customers, and optimize the quality of processes and tenders in technology management.

In this role, you will support the Windows IT infrastructure and Microsoft cloud services operations, perform troubleshooting and incident management, and lead cloud migration projects.

In this role, you will improve OT processes in Life Cycle Management, support the integration of OT services, drive OT asset management, and be responsible for contract management.

In this role, you will coordinate the budget and forecasting management of digital services portfolio, handle contract management, and ensure quality in tender processes and overarching workflows.

In this role, you will design tailored ServiceNow architectures, lead implementations, advise clients on best practices, and manage project teams to successfully deliver ServiceNow solutions.

In this role, you will manage the installation, configuration, and support of IT workstations, including troubleshooting and documentation, while assisting in rollouts and actively improving IT processes.

In this role, you manage SAP S/4HANA applications with a focus on finance processes, coordinate release upgrades, handle incidents, and develop sustainable solutions in collaboration with stakeholders and external partners.

In this role, you will develop BCM strategies and emergency plans, facilitate Business Impact Analyses, and support organizations in crisis management and IT service continuity.