ITIL jobs in Vienna

In this role, you will handle daily 1st and 2nd level IT support, address technical inquiries, maintain clients and networks, and actively participate in IT projects.

• WLAN
• ITIL

In this role, you coordinate critical customer incidents as the main point of contact, monitor SLA compliance, document incidents, and work on optimizing the incident management process to ensure high customer satisfaction.

• ITSM
• ITIL

In this role, you will curate security solutions for identity and data management systems, implement hybrid identity synchronization, and deploy effective data management strategies.

• Active Directory
• OpenID Connect
• SAML
• DNS
• Kerberos
• Microsoft Purview
• ITIL
• +5

In this role, you will design, optimize, and standardize backup, recovery, and storage solutions while ensuring recovery capabilities and collaborating closely with various departments and external partners.

• commvault
• NetApp
• IBM Storage
• SAN
• ITIL
• ISO 27001
• NIS2
• NAS
• +4
• +5

In this role, you will be responsible for the architecture and operation of our Azure platform, ensure compliance and security, and develop transparent processes within the ARP digitalization program.

• SAFe
• ITIL
• Azure

In this role, you will be responsible for information security, develop the ISMS according to ISO 27001, coordinate security strategies, and lead a team to sustainably embed security practices.

• ITIL
• IEC 62443
• COBIT
• NIST
• ISO 27001
• CRISAM
• +2

In this role, you coordinate internal tickets, provide first and second level support for Windows, macOS, and mobile devices, and optimize service processes through analysis and automation.

• Active Directory
• ITIL
• Windows
• MDM
• Mac OS
• +2

In this role, you will develop strategic roadmaps for IT service quality, implement Lean and Agile principles, and establish KPI reporting to enhance service performance in the ÖBB Group.

• ITIL

In this key role, you take charge of the technical responsibility for the development and delivery of IAM solutions, scan the market for innovations, and engage in technical discussions with vendor partners.

• Okta
• Ping Identity
• Entra ID
• SailPoint
• ITIL
• Delinea
• +3

In this role, you will be responsible for the administration, operation, and monitoring of the Microsoft Server environment, as well as patch management and 2nd/3rd-level support for Windows servers, including VMware.

• Windows Server
• VMware
• PowerShell
• ITIL

In this role, you independently develop processes and controls for IT risk and compliance topics, support audits, evaluate regulatory requirements, and design training for the IT team.

• ITIL
• COBIT
• ISO 27001

In this role, you will support audits of IT systems and infrastructures, provide advice on IT standards, and take responsibility for special audits and system transitions.

• COBIT
• ITIL

In this role, you will design modern endpoint management solutions, address service requests, and analyze issues in Microsoft Intune and SCCM while managing client modernization projects.

• Microsoft Endpoint Manager
• Microsoft Intune
• ITSM
• Entra ID
• PowerShell
• SCCM
• ITIL
• Microsoft Autopilot
• +6

In this role, you will advise on Endpoint Management, plan and implement modern solutions like Microsoft Intune and ConfigMgr, as well as analyze and resolve complex incidents in client management environments.

• SCCM
• Microsoft Autopilot
• Entra ID
• ITIL
• Microsoft Endpoint Manager
• PowerShell
• Microsoft Intune
• +3
• +4

In this role, you will support cybersecurity projects, address security vulnerabilities, assist in Incident Response exercises, and work on the implementation of ISO27001 and data protection measures within project teams.

• Google Cloud Platform
• COBIT
• AWS
• ITIL
• Azure
• +2