ITIL Jobs in Vienna

In this role, you will take end-to-end responsibility for customs IT services, oversee their operation and optimization, analyze KPIs, and ensure implementation in close collaboration with internal and external partners.

In this role, you will manage the Microsoft infrastructure, optimize the Windows Server and VMware environment, and be responsible for maintenance cycles, troubleshooting, and documenting technical processes.

In this role, you will develop complex IAM architectures, monitor innovative technologies, lead technical negotiations with partners, and drive product development to deliver outstanding security solutions.

In this role, you will enhance the Microsoft 365 platform, implement new features and automations, while closely collaborating with different departments to create efficient solutions for the digital workplace.

In this role, you lead the technical design in a large ServiceNow project, work on the product roadmap, prioritize the backlog, and support a cross-functional team in implementing ServiceNow applications.

In this role, you coordinate the IT support team, optimize ITIL processes, tackle complex customer inquiries, and lead projects aimed at continually enhancing service performance.

In this role, you coordinate the external implementation of ServiceNow at ÖBB, manage partnerships and delivery relationships, and optimize the license portfolio to ensure program objectives are met.

In this role, you will develop strategies for IT Asset and Configuration Management, define standards, manage ServiceNow modules, and ensure NIS2 compliance through structured lifecycle oversight.

In this role, you will be responsible for the further development and optimization of the Atlassian system landscape, shaping digital processes and enhancing collaboration through innovative solutions and automation.

In this role, you lead the service desk team, optimize support processes and develop AI-driven automation solutions to sustainably enhance service quality and customer satisfaction.

In this role, you operate and optimize the on-premises IT infrastructure in the OT area, including Active Directory and user permissions management, while handling ITIL-compliant incidents and changes.

In this role, you ensure the smooth operation of our AI platforms and are responsible for configuration, analysis, support, and the introduction of new releases for the continuous improvement of services.

In this role, you will plan and document IT audits according to international standards, analyze processes, develop risk-oriented audit programs, and create meaningful audit reports with actionable recommendations.

In this senior role, you will tackle complex technical challenges in 2nd level support, analyze tickets, optimize Microsoft system landscapes, and develop automation solutions to enhance existing infrastructures.

In this role, you will analyze security incidents, advise departments on IT security, create security concepts, and monitor compliance with guidelines as part of the information security management system.