ITIL Jobs in Vienna

In this role, you will develop the global IT infrastructure in networking, lead a team of engineers, optimize operational processes, and implement innovative connectivity solutions utilizing cutting-edge technologies.

In this role, you will handle the monitoring, incident, problem, and change management of our IT services, collaborate closely with internal and external partners, and ensure the continuous development of the IT landscape.

In this role, you will develop strategies for the ServiceNow platform in critical railway infrastructure, implement requirements, lead system migration projects, and ensure the security and performance of the systems.

In this role, you build strong customer relationships, prepare service offers, and conduct regular meetings. Additionally, you oversee reporting to ensure top-tier customer satisfaction.

In this role, you lead a team to optimize ITSM tools and processes, plan budgets, train staff, and coordinate external service providers for product developments.

You independently manage 1st and 2nd level support queries, analyze technical issues, and configure IT equipment while overseeing the entire user lifecycle in a hybrid Microsoft domain environment.

In this role, you manage the Windows IT infrastructure and cloud services, conduct support and troubleshooting, handle incidents, and optimize cloud migration projects while coordinating external partners.

In this role, you will manage the technical operations of modern eHealth applications, analyze outages, implement new requirements, and monitor systems in 24/7 operations while collaborating closely with infrastructure and development.

In this role, you will manage the client portfolio, ensure service delivery in application operations, and drive strategy and account planning. You will also handle contract management and escalation management.

In this role, you will be responsible for developing and maintaining service processes, performing requirements analyses, and managing projects to optimize our IT service solutions with impact and strategy.

In this role, you are responsible for the stable operation of our eHealth applications through technical management, incident management, and customization in Kubernetes, along with process automation.

You ensure the stable operation of DMS applications, proactively monitor systems, resolve issues, optimize DMS operations, and coordinate releases and support requests.

In this role, you will handle ITIL-compliant incidents and service requests in 1st level support, document them in the ITSM tool, and assist with desktop applications and services such as Office365 and Active Directory.

In this role, you will develop innovative ServiceNow solutions, conduct architecture analyses, and lead transformation projects while orchestrating teams and turning technical requirements into successful user stories.

In this role, you will design modern ITSM systems, configure Path and ServiceNow, resolve incidents, and document knowledge for continuous improvement of processes.