ITIL Jobs in Vienna

In this role, you will manage the technical operations of modern eHealth applications, analyze outages, implement new requirements, and monitor systems in 24/7 operations while collaborating closely with infrastructure and development.

In this role, you ensure the stable operation of eHealth applications, optimize CI/CD pipelines, analyze incidents, plan deployments, and integrate monitoring tools in a Kubernetes/OpenShift environment.

In this role, you will manage the client portfolio, ensure service delivery in application operations, and drive strategy and account planning. You will also handle contract management and escalation management.

In this role, you will be responsible for developing and maintaining service processes, performing requirements analyses, and managing projects to optimize our IT service solutions with impact and strategy.

In this role, you are responsible for the stable operation of our eHealth applications through technical management, incident management, and customization in Kubernetes, along with process automation.

You ensure the stable operation of DMS applications, proactively monitor systems, resolve issues, optimize DMS operations, and coordinate releases and support requests.

In this role, you develop strategies for the ServiceNow platform, implement governance policies, and optimize functions while collaborating with internal and external partners.

In this role, you will develop the strategy and governance for the ServiceNow platform, manage platform stability and security, and lead projects to optimize functionalities and system integrations for critical railway infrastructure.

In this role, you will manage the Service Desk, optimize processes, oversee Incident Management, lead a team, and ensure support for complex system issues while implementing ITSM tools.

In this role, you will support our clients through requirements analysis, project planning, and quality assurance, serving as an interface between clients and internal teams.

In this role, you will handle ITIL-compliant incidents and service requests in 1st level support, document them in the ITSM tool, and assist with desktop applications and services such as Office365 and Active Directory.

In this role, you will use your expertise in IT security to manage security monitoring and responses to incidents, analyze log data, and effectively implement security measures while collaborating with external providers and internal departments.

In this role, you will develop innovative ServiceNow solutions, conduct architecture analyses, and lead transformation projects while orchestrating teams and turning technical requirements into successful user stories.

In this role, you will design modern ITSM systems, configure Path and ServiceNow, resolve incidents, and document knowledge for continuous improvement of processes.

In this role, you will develop a comprehensive Digital & IT policy, conduct gap analyses, and coordinate stakeholder consultations to ensure compliance and effective governance.