ITIL Jobs in Vienna

In this role, you will drive the enhancement of ServiceNow, lead multiple teams, manage budgets and planning, and further develop the service catalog and service lifecycle management while implementing corporate strategies.

In this role, you will coordinate the support process for the ÖBB ticket shop, lead a team, optimize service management processes, and create reports to continuously improve service quality.

In this role, you will coordinate the technological development of critical telecommunications systems, develop solution proposals, and manage tenders as well as the entire project management process.

In this role, you will develop the strategic direction for the ServiceNow platform in critical railway infrastructure, define governance policies, and lead projects to enhance the platform and integrate relevant services.

In this role, you are responsible for managing and developing IAM systems, overseeing test and release management, and coordinating collaboration between technology and business departments.

In this role, you lead the SAP department, optimize services, manage budget planning, ensure efficient IT operations, and professionally develop 80 employees while focusing on client-centric strategies.

In this role, you conceptualize database environments, analyze and optimize Oracle databases, advise customers, and develop backup strategies while working on diverse projects.

In this role, you design and manage complex Oracle database environments, optimize systems, take project responsibility, and advise clients on database solutions while sharing knowledge internally and externally.

In this role, you ensure end-to-end support for banking applications, coordinate incident resolution with external providers, and analyze root causes to optimize processes.

In this role, you will manage the online banking system, ensure daily operations, solve technical issues, and provide 2nd Level support for UNIX systems while documenting operational processes.

In this role, you independently plan and conduct risk-oriented IT audits, analyze business processes, and create audit reports with actionable recommendations. You collaborate closely with international teams and apply modern audit methods.

In this role, you will handle IT requests through a ticketing system, perform initial error analyses, and solve hardware and software issues. You will set up user accounts and assist in rollouts and system testing within the team.

In this role, you assist teams with onboarding in ServiceNow, define service offerings, manage the CMDB, conduct training sessions, and optimize ITIL processes.

In this role, you will be responsible for supporting internal IT applications, collaborating with departments, analyzing requirements, and assisting with monitoring and reports to ensure smooth operations.

In this role, you lead a team of IT support specialists, optimize operational processes, oversee incident management, and drive cross-departmental projects to implement new tools and procedures.