Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you analyze complex IT issues and provide second- and third-level support, configure networks and firewalls, and manage cloud solutions like Microsoft 365 and Azure.
Job Technologies
Your role in the team
We are a modern IT service provider and support corporate clients in all areas of IT infrastructure - from workstation systems to servers, networks, firewalls, and cloud solutions.
To expand our team, we are looking for1 IT Technician / IT Support (m/f/d)for second- and third-level support with a focus on network, IT security, and cloud solutions (MS 365, Azure) on a full-time basis.
- Second- and Third-Level Support for our corporate clients
- Analysis and resolution of complex IT issues
- Planning, setup, and maintenance of networks (LAN/WAN/WLAN)
- Configuration and management of firewalls, VPNs, and security solutions
- Implementation and management of IT security concepts
- Administration of Windows Servers, Clients, and Active Directory
- Support and integration of cloud solutions (e.g., Microsoft 365, Azure, backup and cloud services)
- Participation in IT projects, migrations, and system conversions
- Documentation of the work carried out
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Responsibility Distribution
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Our expectations of you
Education
- Completed IT training (e.g., IT technician, IT specialist, computer scientist) or comparable professional experience, at least 3-5 years of work experience.
Qualifications
- Excellent knowledge of network technology (TCP/IP, routing, VLAN, VPN, WLAN)
- Very good knowledge of firewalls and IT security
- Good knowledge of cloud services (e.g., Microsoft 365, MS Azure, SharePoint)
- Independent, structured, and solution-oriented way of working
- Customer-oriented attitude and team player
- Driver's license Class B
Experience
- Experience in Second- or Third-Level Support
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What we offer
- A secure job in a growing IT company
- Challenging and diverse projects in the fields of networking, security, and cloud.
- Direct contact with corporate clients and modern IT environments
- Ongoing training and certification opportunities
- Attractive, performance-oriented compensation depending on qualifications
- A collegial, professional team
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Sc24 Styll Gmbh
Wien
We are an IT service provider operating in the Greater Vienna and Lower Austria regions, as well as in Burgenland. We offer fast and hassle-free assistance to small and medium businesses. Moreover, we are also available during off-peak hours and can find a suitable solution for every problem.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication