Job
In this role, you set up IT infrastructures in medical practices, create digital workflows, and train practice teams on software while providing technical support and addressing more complex cases.
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Your role in the team
- With our clients (medical practices), you will set up modern IT infrastructure, our electronic health record systems, e-health solutions, and interfaces to third-party systems – directly on-site.
- You support practices on their journey into the digital world of healthcare and ensure that workflows genuinely improve – not just become more complicated.
- Furthermore, you train doctors and practice teams in using our software and explain technical topics in an understandable and approachable manner.
- As a link, you bring your expertise into the support team, assist with resolving more complex cases, and provide feedback to product management & software development.
- After your onboarding, you will take turns on a regular on-call duty weekly and ensure that our e-health solutions run reliably.
Our expectations of you
Education
- You have IT training (e.g., HTL, IT systems engineering apprenticeship, or similar) or comparable practical experience.
Qualifications
- You are communicative, able to adapt well to different people, and explain technical content in a way that everyone understands.
- You see new technologies as an opportunity for innovation, progress, and smart solutions – and enjoy experimenting with digital tools and AI to explore new possibilities in everyday work.
- You work solution-oriented, take responsibility, and remain calm even when things get stressful.
- You are willing to travel within Austria for several days and have a Class B driver's license.
Experience
- Networks, interfaces, IT security, and remote tools are not new to you – ideally, you already have several years of experience in IT service.
What we offer
- You work in the healthcare sector and make a direct contribution to better patient care.
- Structured onboarding, mentoring by experienced colleagues, and ongoing training – both professionally and personally.
- Opportunities for specialization (e.g., infrastructure, E-Health interfaces, security) or development towards project management, consulting, or team lead.
- Hybrid collaboration with the team, modern tools & infrastructure.
- Company vehicle after the onboarding phase (also for private use), smartphone, laptop, and everything you need for your job.
- You will encounter an uncomplicated, appreciative, dynamic team with flat hierarchies, short decision-making paths, and a "you"-culture.
- Team events, employee activities, and exchange on an equal footing – also between different locations.
Benefits
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
Graz, Innsbruck, Salzburg, Steyr, Wiener Neudorf, Martinsried, St. Pölten, Wien, Sankt Pölten, Asten, Linz, Erlangen, Idstein, Koblenz, Bochum, Hamburg
The CGM Clinical Österreich GmbH (formerly known as Systema Human Information Systems GmbH) is the largest provider of medical software in Austria. This company headquartered in Steyr/OÖ optimizes all doctor and organizational activities within hospitals and health care facilities with its integrated information services.
- 250+ Employees
- 1972
- German, English
- Established Company
- Onsite, Hybrid, Full Remote
- Healthcare, Social Sector · Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 3.8
- Team culture
- 3.4
- Career growth
- 3.6
- Engineering
- 3.2
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