Workplace Image CompuGroup Medical (CGM)
Logo CompuGroup Medical (CGM)

E-Health Field & Support Professional

Job

  • Level
    Experienced
  • Location
    Asten
  • Working Model
    Hybrid, Onsite
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 50.000 € gross/year

Job Summary

In this role, you set up IT infrastructures in medical practices, create digital workflows, and train practice teams on software while providing technical support and addressing more complex cases.

Your role in the team

  • With our clients (medical practices), you will set up modern IT infrastructure, our electronic health record systems, e-health solutions, and interfaces to third-party systems – directly on-site.
  • You support practices on their journey into the digital world of healthcare and ensure that workflows genuinely improve – not just become more complicated.
  • Furthermore, you train doctors and practice teams in using our software and explain technical topics in an understandable and approachable manner.
  • As a link, you bring your expertise into the support team, assist with resolving more complex cases, and provide feedback to product management & software development.
  • After your onboarding, you will take turns on a regular on-call duty weekly and ensure that our e-health solutions run reliably.

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Our expectations of you

Education

  • You have IT training (e.g., HTL, IT systems engineering apprenticeship, or similar) or comparable practical experience.

Qualifications

  • You are communicative, able to adapt well to different people, and explain technical content in a way that everyone understands.
  • You see new technologies as an opportunity for innovation, progress, and smart solutions – and enjoy experimenting with digital tools and AI to explore new possibilities in everyday work.
  • You work solution-oriented, take responsibility, and remain calm even when things get stressful.
  • You are willing to travel within Austria for several days and have a Class B driver's license.

Experience

  • Networks, interfaces, IT security, and remote tools are not new to you – ideally, you already have several years of experience in IT service.

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What we offer

  • You work in the healthcare sector and make a direct contribution to better patient care.
  • Structured onboarding, mentoring by experienced colleagues, and ongoing training – both professionally and personally.
  • Opportunities for specialization (e.g., infrastructure, E-Health interfaces, security) or development towards project management, consulting, or team lead.
  • Hybrid collaboration with the team, modern tools & infrastructure.
  • Company vehicle after the onboarding phase (also for private use), smartphone, laptop, and everything you need for your job.
  • You will encounter an uncomplicated, appreciative, dynamic team with flat hierarchies, short decision-making paths, and a "you"-culture.
  • Team events, employee activities, and exchange on an equal footing – also between different locations.

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Higher Take-Home Pay

Food & Drink

Topics You Will Work On

Job Locations

  • Location Asten

    Geranienstraße 1

    4481 Asten

    Austria

About Your Employer

CompuGroup Medical (CGM)

CompuGroup Medical (CGM)

Graz, Innsbruck, Salzburg, Steyr, Steyr, Wiener Neudorf, Martinsried, St. Pölten, Wien, Sankt Pölten, Sankt Pölten, Asten, Wien, Linz, Erlangen, Idstein, Koblenz, Bochum, Hamburg

The CGM Clinical Österreich GmbH (formerly known as Systema Human Information Systems GmbH) is the largest provider of medical software in Austria. This company headquartered in Steyr/OÖ optimizes all doctor and organizational activities within hospitals and health care facilities with its integrated information services.

Description

  • Company Size
    250+ Employees
  • Founding Year
    1972
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Healthcare, Social Sector, Internet, IT, Telecommunication

Employer reviews

by devworkplaces.com

Total

(4 Reviews)
3.4
  • Culture

    3.3
  • Workingconditions

    3.8
  • Career Growth

    3.5
  • Engineering

    3.1
Show all reviews
Logo CompuGroup Medical (CGM)

E-Health Field & Support Professional

Salary
from 50.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 35.627 € net/year
Location
Asten
Working Model
Hybrid, Onsite
Diversity
Open for all genders
Easy Apply
Easy Apply

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