Job
In this role, you are the main contact for IT inquiries, handle incident reports, manage IT workstations, and assist with hardware and software as well as internal training.
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Your role in the team
- You are the first point of contact for our employees with hardware and software queries (first-level support).
- You receive incident reports, categorize and prioritize them, and ensure they are handled promptly.
- You support our IT workstations and assist with the setup, maintenance, and management of hardware and software.
- You document processes, solutions, and IT workflows and provide support with internal user training as needed.
- As the point of contact for our central IT department, you coordinate requests and ensure a smooth flow of information and solutions.
- You actively contribute to IT projects and support their implementation on site.
Our expectations of you
Education
- You have completed vocational training with a focus on IT (e.g. an apprenticeship, IT college, HAK or HTL), or you are a motivated career changer with a strong passion for IT.
Qualifications
- You have a solid foundation in IT and are interested in hardware and software as well as technical concepts.
- You enjoy working with people—you’re happy to support colleagues with IT questions and find suitable solutions to their needs.
- You work independently, in a structured and reliable manner, and show initiative.
- You keep your IT knowledge up to date and proactively tackle technical challenges.
- You are characterized by team spirit, a strong service orientation, and a meticulous approach to work.
What we offer
- We value commitment and performance—those who contribute more can expect more in return.
- Depending on your qualifications, professional experience, and willingness to make a real difference, a higher salary may be offered.
- The collectively agreed minimum salary for this position is €32,935.00 gross per year (based on full-time employment).
Benefits
Food & drink
Job locations
About your employer
Wolfurt, Kennelbach, Maria Lanzendorf
Gebrüder Weiss is one of Europe's leading transport and logistics companies, with around 8,000 employees, 180 company-owned locations, and a yearly turnover of 2.5 billion Euros (preliminary for 2021).
- 250+ Employees
- 1823
- German
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication · Logistics, Transportation
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