Technical Support Engineer Jobs in Austria

In this role, you provide technical support for our clients and develop solutions for issues, especially during on-call hours. You work with virtualization and other technologies.

Commissioning (configuration, parameterization) of our software systems, mostly carried out from our office, only occasionally connected with business trips lasting a few days Collaboration in the assembly and installation of our sensor and actuator...

In this role, you will resolve technical issues with our software and hardware, handle support tickets, and document solutions to optimally assist customers in the specialty coffee sector.

In this role, you handle technical support tickets, troubleshoot software and hardware issues, document solutions, and contribute to the knowledge base to enhance customer satisfaction.

Receiving and processing support requests via phone, email, and on-site. Collaboration with 2nd level support to resolve complex issues. Documentation and tracking of support requests in our ticket system. Support of daily operational activities in the...

Initially, you will install and support our devices for customers and sales partners. In the mid-term, you will be the main contact person in 2nd level support for technical enquiries in terms of holistic customer care and the solution-oriented link...

Technical Support Engineers are responsible for managing our customer support desk and parts of our internal service desk. Their main focus is to provide 1st level support to our customers. In addition, they provide 2nd-level support for more in-depth...

Technical Assistant Service, maintenance and repairs of betting terminals Commissioning of betting terminals and betting shops Telephone support (troubleshooting, complaints) Data entry and processing

In your role as a technical support employee, you are the interface between our end customers and our company - and thus make a decisive contribution to our success. You coordinate and process disruptions, inquiries, orders, and requests, ensuring that...

Technical Assistant Service, maintenance and repairs of betting terminals Commissioning of betting terminals and betting shops Telephone support (troubleshooting, complaints) Data entry and processing

You are responsible for handling technical inquiries and problems via a ticket system as well as for field missions to solve customer problems on site in order to ensure high customer satisfaction and efficient problem solving. Processing and solving...

Supporting our employees with IT queries as 1st & 2nd level support. Solution-oriented support for support cases via telephone, ticket system and email. Support for end users in the area of Windows clients, hardware and mobile devices. Independent...

On a daily basis, you analyze in-depth technical problems in a complex system landscape for our software products in the on-premises environment. You are the competent contact person for international customers (mostly in the DACH region) of our IT...

Configuration, setup and maintenance of workstations (Windows and Mac) for new and existing users Responding to and resolving user issues and requests in accordance with applicable standards and procedures Troubleshooting workstation hardware and...

You diagnose and fix software and hardware problems and help our customers to solve their problems while minimizing or preventing downtime. You use email and ticket systems to respond to our customers in a timely manner and help them keep their IT...