Job
In this role, you support employees on-site in Carinthia, resolving IT issues with Windows 11, Microsoft 365, and hardware, handling tickets, and performing installations.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- You support our employees at our locations and construction sites in Carinthia, helping with IT questions and technical issues both on-site and remotely.
- You independently handle incidents and service requests in the ticketing system, analyze disruptions, and work with the relevant IT departments to resolve them quickly.
- You install, configure, and maintain laptops, PCs, monitors, printers, smartphones, and other IT hardware, and support the setup and relocation of IT workstations.
- You provide support for Windows 11, Microsoft 365, network connections, and peripheral devices, and carry out the corresponding troubleshooting.
- You support new employees during IT onboarding, explain how to use hardware and software, and clearly document solutions and relevant information.
Our expectations of you
Education
- You have completed IT training (e.g. an apprenticeship, vocational school, HTL or equivalent) and have practical experience in IT support, field support or client support.
Qualifications
- You have a good understanding of Windows clients, Microsoft 365, and PC, laptop, and peripheral hardware.
- You work independently, reliably, and with a solution-oriented mindset, approach technical problems in a structured way, and can explain technical topics clearly.
- You enjoy direct contact with our users, are mobile within Carinthia, and can also provide support in neighboring federal states when needed. A Category B driving licence is required.
Experience
- You have basic knowledge of LAN/WLAN, TCP/IP, and network troubleshooting; experience with ticketing systems and knowledge of ITIL are an advantage.
What we offer
- We provide you with a company car for your work, which you can also use for private purposes.
- You’ll have access to tailored training and development opportunities and can continuously expand your professional expertise.
- With our Care+ insurance plan, we offer our employees comprehensive additional insurance coverage.
- You can look forward to additional PORR benefits and discounts for work and leisure.
- For this position, we offer a gross annual salary starting at EUR 50,302. Depending on your qualifications and professional experience, a higher salary may be offered.
Benefits
Food & drink
Health, fitness & fun
Higher take-home pay
Job locations
About your employer
Salzburg, Wien
PORR in Austria – a modern construction company with branches all over Austria, 145 years of experience and active in all areas of the construction industry.
- 250+ Employees
- Established Company
- Hybrid, Onsite
- Construction, Real Estate, Building Services
Employer reviews
- Engineering
- 3.1
- Career growth
- 3.1
- Team culture
- 4.2
- Working conditions
- 3.9
More jobs
These jobs might also interest you
Microsoft 365 & Identity + Active Directory: You manage our M365 environment (Entra ID, Intune, Exchange Online, Defender) and drive forward the Entra ID hardening (Conditional Access, MFA, Privileged Identity Management). You oversee our Active...
Do you enjoy diving deep into code and want to build a product that truly makes an impact? With us, you work hands-on on an AI platform that combines SaaS and on-premises, exclusively relies on open source, and successfully implements AI on-prem and...
End-to-End Development:You accompany exciting software projects from the initial requirements analysis through implementation (e.g., with Spring Boot) to successful deployment. Microservices & Architecture:You design and develop robust, highly scalable...
