Job
In this role, you will support IT systems, analyze and resolve issues, handle escalated support tickets in second-level support, and work on server updates and technical projects.
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Your role in the team
- Support and configuration of IT systems and end devices
- Analysis and resolution of hardware, software, and infrastructure issues
- Processing escalated support tickets in second-level support
- Support with server updates and IT projects
- Creation and maintenance of technical documentation and knowledge bases
Our expectations of you
Education
- Completed IT apprenticeship or a comparable qualification
Qualifications
- Good knowledge of hardware, software, and troubleshooting.
- Very good knowledge of English; German skills are an advantage
Experience
- Experience in IT support, ideally in end-user or infrastructure support
- Experience with ticketing systems
What we offer
- Assignment in an international industrial company in Jenbach
- Varied tasks in IT support and infrastructure management
- Participation in IT projects and technical solutions
- Collaboration with internal departments and external partners
- The minimum salary for the position of IT Support Technician L2 (m/f/d) is €3,600.00 gross per month based on full-time employment. Willingness to pay above this amount.
Job locations
About your employer
INP Austria GmbH, founded in 2006, is an engineering company based in Gallneukirchen, specializing in technical services in the fields of electrical engineering and process automation.
- Established Company
- Onsite
- Industry, Production
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