Job
- Level
- Experienced
- Location
- Gemeinde Groß-Siegharts
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.727 € gross/month
Job Summary
In this position, you handle international service requests, support technicians with calibrations and malfunctions, and create service offers with the team. You analyze and resolve technical issues in remote support.
Your role in the team
- Processing and coordination of service requests from international clients.
- Technical support for our Field Service Technicians in calibrations and troubleshooting (from the office).
- Analysis and resolution of technical customer inquiries and complaints.
- Remote support and assistance with fault diagnosis and troubleshooting.
- Development of service offerings together with the backoffice team.
- Contribution to the further development of our international service organization.
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Our expectations of you
Education
- Completed technical training.
Qualifications
- Basic hydraulic or electrical knowledge.
- One or more of the following skills are advantageous: hydraulics, electrical engineering, calibration, PLC or programming.
- Good English skills or basic knowledge and the willingness to improve the language.
- Independent working style.
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What we offer
- Creative freedom for independent work in an internationally active, innovative family business.
- Development and personalized training opportunities in the aviation industry.
- Generous flexible working hours model for a balanced work-life balance.
- Collegial cohesion and teamwork.
- Modern company restaurant for balanced nutrition.
- Numerous benefits such as retirement planning, sports events, and company events.
- Home office possibility up to 2 days per week.
- For this position, we offer a gross monthly salary starting from EUR 2,727.40 (Employment Group II) on a full-time basis.
- The specific classification is based on the collective agreement for the metal industry and depends on personal qualifications, professional experience, and technical skills.
- Industry experience as well as additional qualifications will be taken into account accordingly.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Food & Drink
Job Locations
About Your Employer
TEST-FUCHS
Groß-Siegharts
TEST-FUCHS is a leading, global provider of Aerospace Test Equipment, Aircraft Ground Support Equipment and Aircraft Component Manufacturing. We significantly contribute to safety in the aviation sector. Driven by our passion for aviation, we have been committed to delivering the highest quality products by adopting cutting edge technology for more than 75 years. Founded in 1946 in Austria we have been grown into an international operation with over 650 employees at 12 locations worldwide.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1946
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Aviation, Space Travel
Technical Support Engineer - Back Office
- Salary
- from 2.727 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.018 € net/month
- Location
- Gemeinde Groß-Siegharts
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
