Support Engineer Jobs in Vienna

In this role, you handle IT support requests, conduct on-site hardware installations, and document solutions. You work closely with internal teams and clients to ensure high-quality problem-solving and customer satisfaction.

In this role, you assist employees with hardware and software use, manage the installation of new equipment, and conduct training, while remotely and on-site troubleshooting and resolving issues.

In this role, you will identify IT issues, independently resolve first and second level support requests, and assist end-users over the hotline while forwarding complex queries to specialists.

In this role, you will be the key contact for IT-related inquiries and issues, handle tickets, assist in troubleshooting, and manage hardware and software installations.

In this role, you will take on 1st level support for end-users, solve hardware and software issues, and perform installations and maintenance of IT equipment on-site.

In this role, you assist IT management by planning, steering, and executing IT projects, taking on smaller initiatives independently, and regularly producing progress reports that ensure project transparency.

In this role, you maintain multimedia systems and provide technical support to staff and students, including assembly and troubleshooting via the ticketing system.

In this role, you ensure the smooth operation of client hardware and software, assist users with IT inquiries, and configure solutions in an international environment. You will also participate in global IT projects and train staff.

In this role, you will provide 1st and 2nd level support, analyze and resolve complex IT issues, monitor server environments, and document processes in compliance with ITIL guidelines.

In this role, you will handle 2nd Level Support in a specialized team, manage customer inquiries, plan software updates, create SLA reports, and collaborate with departments to ensure service quality.

In this role, you will be the first point of contact for IT inquiries, providing support for hardware, software, and IT projects while utilizing a modern ticketing system for issue tracking.

In this role, you provide user support in an HPC environment, resolve scheduler issues, install software, and create documentation and training on Linux and HPC cluster usage.

In this role, you handle complex IT requests through consultations and error analyses. You install and configure devices, monitor service tickets, and switch between various clients and disruptions.

In this role, you will be the first point of contact for IT inquiries, maintain the infrastructure, perform repairs, and assist in setting up new workspaces, actively engaging in hands-on tasks and creating overviews for IT hardware procurement.

In this role, you will handle 1st-level support requests for around 2,100 users and be responsible for setting up and managing workplaces and hardware, including documentation in the ticketing system.