Support Engineer Jobs in Vienna

In this role, you assist customers in troubleshooting and analyzing software issues in embedded devices, handle product and firmware-related disruptions, and collaborate closely with the development team.

In this role, you will handle IT requests in first-level support, document and analyze issues, install hardware, and create documentation for various software solutions in a communicative environment.

In this role, you will assist in identifying and enhancing data processing workflows while developing prototype solutions that demonstrate AI-based decision support.

In this role, you handle support requests, analyze technical issues, and advise users on IT systems. You identify improvement opportunities and regularly update ticket documentation.

In this role, you will handle IT requests from employees, install and support hardware and software, while also optimizing self-service solutions in 1st and 2nd level support.

In this role, you handle complex technical customer inquiries, demonstrate solutions based on your software expertise, and create technical documentation to improve support processes and drive product development.

In this role, you will handle customer inquiries via email and ticketing system, perform QA testing, advise clients, coordinate with internal stakeholders, and support the onboarding of new customers.

In this role, you will independently support clients by planning, setting up, and maintaining Windows workstations, server and network landscapes, as well as managing IT security measures effectively.

In this role, you handle user inquiries through a ticket system, email, or phone, ensuring quick resolutions in German and English while also performing software and hardware installations.

In this role, you will be the first point of contact for IT issues, ensure the installation and integration of new systems, assist with onboarding new employees, and administer server and client environments.

In this role, you will optimize critical business systems, gather and document requirements, configure systems, and assist in resolving complex issues. You'll develop analyses and implement solutions for application systems.

In this role, you will be the central contact for IT requests, handle 1st and 2nd level support, analyze and resolve technical issues, and assist in the installation and documentation of IT systems.

In this role, you assist customers in using IKARUS products, provide training, and help resolve malware issues while testing new features closely with the Development Team.

In the IT Service Desk, you are the first point of contact for IT inquiries, address incidents following ITIL processes, set up workplaces, and assist colleagues with technical issues.

In this role, you handle hardware and software issues, manage tickets via Remedy, and support IT projects by implementing new software and managing existing tools.