Support Engineer Network & Security

New

CANCOM a+d IT Solutions GmbH

Job

In this role, you ensure the stable operation of network and security solutions in 2nd level support, administrate systems, analyze disturbances, and maintain technical documentation.

Job summary

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Job technologies

Your role in the team

  • Ensuring the stable operation of network and security environments in 2nd-level support.
  • Administration and further development of network and security solutions as part of incident and change management.
  • Analysis and sustainable resolution of issues in complex customer environments.
  • Maintenance and updating of technical customer documentation.
  • Participation in the on-call rotation (remote) as needed.

Our expectations of you

Education

  • Completed IT training or several years of experience operating and troubleshooting network and security systems.

Qualifications

  • In-depth knowledge of routing and switching, WLAN, or firewall technologies.
  • Strong analytical and troubleshooting skills, as well as a structured approach to work.
  • Team orientation and professional communication in a technical environment.

Experience

  • Excellent communication skills (German and English), as well as ideally experience with vendors such as Cisco, HPE Aruba, Check Point, or Fortinet and relevant certifications.

What we offer

  • Personal responsibility: You actively shape the future of a stable yet innovative company.
  • Work-life balance: Flexible working, no core hours, and an attractive work-from-home policy.
  • Your perspective: room for initiative and opportunities to grow within our specialist and leadership career paths.
  • Salary: From €54,000; your individual package will be determined based on your qualifications and experience.

Benefits

Topics you will work on

Job locations

About your employer

CANCOM is a trusted partner when it comes to helping companies transition into the digital age. We work closely with clients to help reduce IT complexity and pave the way for greater success through the use of state-of-the art technology solutions. Our comprehensive suite of services caters to the unique IT needs of businesses, organizations, and government institutions alike. With CANCOM, you'll get everything you need from A to Z in terms of tailored IT solutions.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Consulting
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Support Engineer Network & Security

CANCOM a+d IT Solutions GmbH