Job
In this role, you assist customers with technical inquiries, conduct troubleshooting, install the software, and train users to swiftly resolve technical issues.
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Your role in the team
- Supporting our customers with technical inquiries and issues
- Conducting error analyses and resolving technical issues
- Installation and configuration of our software
- Training users and providing technical instructions
Our expectations of you
Education
- Completed vocational training in IT or an equivalent qualification
Qualifications
- Independent and solution-oriented approach to work
- Strong communication skills and customer focus
- Teamwork and flexibility
Experience
- Experience in software application support and technical troubleshooting
What we offer
- An exciting work environment at an innovative company
- Opportunities for professional development and regular training
- A dynamic team and an appreciative work environment
- Health-conscious work environment (height-adjustable desks, multi-monitor setup, ergonomic office chairs, etc.)
- Flexible working hours with weekly scheduling
- Good public transport connections
- The minimum salary is €3,100.00 gross per month (based on a 38.5-hour workweek); the actual salary depends on qualifications and experience.
- The salary is paid 14 times a year.
- Additionally, a monthly bonus is provided.
Benefits
Work-Life-Integration
Job locations
About your employer
ADVOKAT Unternehmensberatung has been making software for Austrian lawyers since 1980. We currently have over 1,500 law firms and businesses as customers, making us the leading provider in Austria.
- 250+ Employees
- Established Company
- Onsite, Hybrid, Full Remote
- Law, Finance, Economics
Employer reviews
- Engineering
- 3.1
- Working conditions
- 3.0
- Career growth
- 2.5
- Team culture
- 2.8
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