ServiceNow Jobs in Austria

In this role, you will provide technical support for hardware, software, and network issues, manage Apple and Windows devices with Jamf Pro and Intune, and handle procurement and vendor coordination.

Creation, execution and maintenance of automated and manual test cases, mostly based on requirements and user stories Analysis, documentation and reporting of test results Evaluation of error returns and derivation of improvement measures Close...

In this role, you lead the IT-ServiceDesk team, enhance service processes, gain insight into ITSM systems, while prioritizing requests and managing escalations.

In this role, you will develop the strategic direction for the ServiceNow platform in critical railway infrastructure, define governance policies, and lead projects to enhance the platform and integrate relevant services.

In this role, you will drive the enhancement of ServiceNow, lead multiple teams, manage budgets and planning, and further develop the service catalog and service lifecycle management while implementing corporate strategies.

In this role, you will provide IT support for locations in Austria and Germany, handle tickets via ServiceNow, administer Microsoft 365, Apple devices, and Windows systems, and optimize IT infrastructure.

In this role, you assist teams with onboarding in ServiceNow, define service offerings, manage the CMDB, conduct training sessions, and optimize ITIL processes.

In this role, you manage IT service processes, optimize the CMDB, develop dashboards for service performance, and implement ITIL standards to ensure stable IT service delivery.

In this position, you support users with technical inquiries, perform troubleshooting, install and configure hardware and software, and actively participate in IT projects.

In this role, you analyze complex requirements, formulate solution concepts, and optimize processes while acting as an interface between business departments, IT, and customers.

In this role, you manage IT service management processes, train teams on process application, and continuously improve these processes. You also act as a contact for the ServiceNow team and take on specialized roles like Change Manager or Problem Manager.

In this role, you will be responsible for managing vulnerabilities by identifying, prioritizing, and addressing them with DevOps teams, while enhancing efficiency through automation and integration of various tools.

In this role, you lead problem management, handle critical incident management, and conduct root cause analyses. You also oversee cost center management and ensure upgrades for Windows and Linux servers.

In this role, you design and implement ITSM systems, maintain their configuration, troubleshoot issues, support projects, and manage the knowledge base while communicating closely with clients.

In this role, you will develop a central software catalog, oversee license compliance, negotiate contracts, and optimize software usage to enhance efficiency and minimize risks.