1st Level 2nd Level Support Jobs in Austria

In this role, you will handle ITIL-compliant incident and change tickets on-site and provide 1st and 2nd level support while troubleshooting issues and maintaining documentation.

In this role, you will handle IT issues and service requests, install and manage workstations, perform user management in Active Directory, and support IT security measures.

In this role, you will handle 1st and 2nd level support requests, install workstations, assist in IT projects, and manage network and system solutions such as Windows Server and Microsoft 365.

In this role, you handle IT support inquiries, conduct problem analyses, document ticket requests, manage hardware and software solutions, and also provide training to users.

In this role, you are the first point of contact for client issues, assisting with the optimal use of the Wiener Test System and solving technical problems through active 1st and 2nd level support.

In this role, you will handle support requests, maintain data in Active Directory and M365, assist with IT devices, and coordinate onboarding projects while collaborating closely with 3rd level support.

In this role, you ensure smooth IT operations in 1st and 2nd level support for up to 250 clients, including problem analysis, ticket handling, IT documentation, and support for Office 365 and other systems.

In this role, you are the first point of contact for technical issues, handling installation, maintenance, and configuration of Windows clients and iOS smartphones. You manage user rights across different systems and provide training for new employees.

In this role, you will manage IT tickets in 1st and 2nd Level Support, solve issues related to Office365 and Windows environments, and document all actions in the ITSM tool while working in shifts as part of a dynamic service desk team.

In this role, you handle IT issues, install and configure clients in a Microsoft environment, support users with standard software, and create technical documentation.