1st Level 2nd Level Support Jobs in Austria

In this role, you assist customers with launching websites, handle technical inquiries in 1st and 2nd level support, and optimize internal processes, also through automation and modern tools.

In this role, you will handle technical inquiries, interpret problem descriptions, document support cases, and collaborate closely with the development team to create and implement customer-oriented solutions.

In this role, you actively support IT projects and are responsible for 1st and 2nd level support. You optimize the IT infrastructure, maintain network and server components, and handle troubleshooting requests.

In this role, you handle 1st and 2nd level support inquiries, analyze issues in Windows and network environments, and assist in cloud and hosting solutions, system tests, and technical documentation.

In this role, you support employees in 1st and 2nd level support for Windows and Office365, handle network, printers, and mobile devices, install and maintain client systems, and document IT processes.

In this role, you are responsible for analyzing and resolving IT requests as a 1st & 2nd level supporter, both on-site and remotely, while closely collaborating with 3rd level administrators.

In this role, you are the first point of contact for IT inquiries, managing workstations and troubleshooting issues while optimizing processes and providing onsite support in interdisciplinary teams.

In this role, you will handle technical customer inquiries via phone and email, assist with RZL program installations, provide system environment advice, create documentation, and participate in internal projects to improve support processes.

In this role, you are responsible for 1st and 2nd level system support, troubleshoot IT issues, and manage Windows Server and networks.

In this role, you will handle queries in 1st and 2nd level support, install workstations, assist with IT projects, and support network and system administration for Windows Server and Microsoft 365.