1st Level Support Jobs in Austria

In this role, you will analyze support requests for our maintenance software, process tickets, document solutions, and provide technical assistance while collaborating closely with internal teams.

In this role, you support international customers in 1st Level support with complex technical queries regarding autonomous mobile robots, analyze issues, and configure software solutions.

In this position, you handle IT issues and user requests in 1st Level Support, performing installations and troubleshooting of Windows workstations and mobile devices.

In this role, you will be the first contact for IT inquiries, solving hardware and software issues, managing PCs and mobile devices, overseeing user accounts, and supporting IT projects and infrastructure.

In this role, you handle IT support requests, assist users with hardware and software issues, and manage user rights via Active Directory. Daily tasks include installation, configuration, and documentation of solutions.

In this role, you will manage the onsite digital workplace, set up and configure new hardware, while analyzing and resolving issues to ensure support for enterprise clients.

In this role, you handle IT inquiries and incidents, processing them in 1st Level Support and documenting in the ITSM Tool while utilizing your knowledge in office software and user management.

In this role, you handle support tickets, assist users with software issues, install and configure IT hardware and software, create training materials, and maintain the knowledge database.

In this role, you take on the reception and processing of IT incidents and standard service requests in shift operation while providing support for Office365 and user management.

In this role, you will receive IT issues and inquiries, process trouble tickets, and assist our users both over the phone and in writing. You will maintain the knowledge base and guide new colleagues during onboarding.

In this role, you will support the IT team in First-Level Support, analyze support requests, document IT security standards, and maintain servers and software solutions based on Microsoft platforms.

In this role, you monitor IT systems using advanced security applications, analyze security-related events, and handle incidents while continuously enhancing your knowledge in IT security.

In this role, you will handle phone and remote support for clients as well as servers and network technology, analyze issues, document solutions, and independently implement project components.