Collaboration 1st and 2nd Level Support

New

Würth Handels GmbH

Job

In this role, you assist colleagues with technical inquiries, install and configure Windows clients, manage mobile devices, maintain documentation, and contribute to IT projects.

Job summary

This listing has been machine translated. Show original

Job technologies

Your role in the team

  • Support when it matters: As the first point of contact, you assist employees with questions and technical issues—by phone, remotely, and in person.
  • Keep workstations ready for use: You install, support, and configure Windows clients and their associated hardware and software.
  • Stay reachable on the go: You manage and support iOS smartphones, helping ensure smooth day-to-day mobile working.
  • Keep access securely under control: You reliably manage user accounts and access permissions in Active Directory, Azure Entra, SAP/CRM, and other systems.
  • Capture and share knowledge: You develop our support documentation and keep the content up to date.
  • Shape projects: With your expertise, you’ll support challenging IT projects and contribute your experience.

Our expectations of you

Education

  • You have completed IT training (HTL, HAK with an IT focus, apprenticeship, or similar) or have relevant professional experience.

Qualifications

  • You have already developed a basic understanding of networking technologies and server environments.
  • Service- and customer orientation shape the way you work; you communicate clearly and courteously.
  • Analytical, interconnected thinking and strong problem-solving skills help you approach technical issues in a structured way.
  • You’re a reliable team player who pitches in and stays resilient, even during busy periods.

Experience

  • Ideally, you already have experience in IT support and have worked with Azure, M365, and SAP.

What we offer

  • A secure job in a growing, internationally successful company where your ideas are valued and you can take responsibility for your own projects.
  • A great team spirit and a friendly, collaborative atmosphere will make you feel right at home with us.
  • Your structured, multi-week onboarding process ensures that you know what to do from day one.
  • E-learning courses, seminars, mentoring, tailored learning paths, and much more give you the tools to actively shape your career.
  • An extra week of vacation after your first year, a company bike, the option to take a sabbatical, and benefits that really matter.
  • The option to work from home gives you more flexibility and helps you balance your professional and personal life.
  • With Kids-Kamp, childcare on bridge days, and tailored parental leave management, we help you balance work and family life as effectively as possible.
  • We don’t have on-call duties or weekend work, so you can reliably plan your free time.
  • Depending on your professional experience and qualifications, you can expect an above-average salary, but at least EUR 40,000.

Benefits

Health, fitness & fun

Food & drink

Higher take-home pay

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Gemeinde Böheimkirchen
    3071 Niederösterreich, Austria

About your employer

Würth Handels GmbH

Böheimkirchen

At Würth, we're experts in the trade of professional mounting and fastening materials. Our product range includes over 100,000 items spanning screws, screw accessories and anchors to tools to chemical-technical products and workplace safety gear.

Company size
250+ Employees
Founding year
1962
Company type
Established Company
Work model
Full Remote, Hybrid, Onsite
Industry
Trade

Employer reviews

3.4Total(1 review)
Working conditions
x
3.8
Engineering
x
2.8
Team culture
x
3.8
Career growth
x
3.4
  • XiTrust Secure Technologies GmbH (Graz, Austria)Graz

    • Easy Apply
    • €64k – €73k
    • Hybrid
    • Onsite
    • Full Time
    • Senior

    Microsoft 365 & Identity + Active Directory: You manage our M365 environment (Entra ID, Intune, Exchange Online, Defender) and drive forward the Entra ID hardening (Conditional Access, MFA, Privileged Identity Management). You oversee our Active...

    • Microsoft Intune
    • Microsoft 365
    • JIRA
    • Entra ID
    • Fortinet
    • +3
    • +2
  • JAAS GmbHVienna

    • Easy Apply
    • From €56k
    • Full Remote
    • Full Time
    • Lead

    Do you enjoy diving deep into code and want to build a product that truly makes an impact? With us, you work hands-on on an AI platform that combines SaaS and on-premises, exclusively relies on open source, and successfully implements AI on-prem and...

    • Java
    • Python
    • Linux
    • Spring
    • ISO 27001
    • SQL
    • +2
  • DIAMIR Vienna

    • Easy Apply
    • €50k – €60k
    • Hybrid
    • Onsite
    • Full Time

    End-to-End Development:You accompany exciting software projects from the initial requirements analysis through implementation (e.g., with Spring Boot) to successful deployment. Microservices & Architecture:You design and develop robust, highly scalable...

    • NoSQL
    • PostgreSQL
    • Kubernetes
    • Java
    • Maven
    • MySQL
    • Git
    • Docker
    • GitLab CI
    • Gradle
    • +6
    • +7

Collaboration 1st and 2nd Level Support

Würth Handels GmbH