ServiceNow Jobs in Vienna

In this role, you serve as the first contact for users, troubleshoot technical issues in hardware and software, install devices, and ensure smooth IT operations.

In this role, you will develop IT Knowledge Management for Wien Digital, including process design, policy alignment, and training colleagues in ITSM tools like ServiceNow.

Creation, execution and maintenance of automated and manual test cases, mostly based on requirements and user stories Analysis, documentation and reporting of test results Evaluation of error returns and derivation of improvement measures Close...

In this role, you will manage the technical support of Non-SAP applications on Windows Server, collaborate closely with your team, and take charge of 2nd and 3rd level support and project coordination.

In this role, you assist employees in Austria with technical inquiries regarding software and hardware, prepare hardware, and optimize collaboration systems and IT processes through documentation and troubleshooting.

In this role, you will take responsibility for planning and executing small IT projects, supporting departments with your technical expertise and acting as a bridge between IT and project teams.

In this role, you provide technical support for end-users in the SAP service, handle incidents and service requests, and maintain ERP data for HRM, Travel, and Finance. You also coordinate collaboration with stakeholders.

In this role, you will conceptualize, implement, and strategically develop Hardware Asset Management on the ServiceNow platform, collaborating with IT and security teams and coordinating with external partners.

In this role, you will develop and integrate ServiceNow applications, implement business requirements, design workflows, automate processes, and ensure high-quality solutions in a dynamic environment.

In this role, you handle IT support requests, manage device provisioning and user lifecycles, while ensuring the performance of Google Workspace and macOS environments across the company.

In this role, you will assist the infrastructure team in building and monitoring modern cloud environments by using Terraform for AWS infrastructure and implementing monitoring solutions.

In this role, you will design the ServiceNow platform, collaborate on innovative ITSM solutions, and analyze complex business processes to translate them into technical functionalities.

In this role, you will be responsible for the strategic advancement of the ServiceNow platform, optimizing ITSM, ITBM, and Asset Management solutions in collaboration with stakeholders and project teams.

Independent handling of 1st and 2nd level support requests for internal users. Independent execution of onboarding new users (hardware, software, access, permissions). Proactive handling and documentation of tickets in the ticket system ServiceNow....