ServiceNow Jobs in Vienna

In this role, you will drive the enhancement of ServiceNow, lead multiple teams, manage budgets and planning, and further develop the service catalog and service lifecycle management while implementing corporate strategies.

Creation, execution and maintenance of automated and manual test cases, mostly based on requirements and user stories Analysis, documentation and reporting of test results Evaluation of error returns and derivation of improvement measures Close...

In this role, you will develop the strategic direction for the ServiceNow platform in critical railway infrastructure, define governance policies, and lead projects to enhance the platform and integrate relevant services.

In this role, you will develop scalable Azure cloud solutions, design modern architectures, monitor performance and costs, and implement security strategies to ensure system stability and reliability.

In this role, you assist teams with onboarding in ServiceNow, define service offerings, manage the CMDB, conduct training sessions, and optimize ITIL processes.

In this role, you manage IT service processes, optimize the CMDB, develop dashboards for service performance, and implement ITIL standards to ensure stable IT service delivery.

In this role, you analyze complex requirements, formulate solution concepts, and optimize processes while acting as an interface between business departments, IT, and customers.

In this role, you manage IT service management processes, train teams on process application, and continuously improve these processes. You also act as a contact for the ServiceNow team and take on specialized roles like Change Manager or Problem Manager.

In this role, you will be responsible for managing vulnerabilities by identifying, prioritizing, and addressing them with DevOps teams, while enhancing efficiency through automation and integration of various tools.

In this role, you design and implement ITSM systems, maintain their configuration, troubleshoot issues, support projects, and manage the knowledge base while communicating closely with clients.

In this role, you serve as the first contact for users, troubleshoot technical issues in hardware and software, install devices, and ensure smooth IT operations.

In this role, you will manage the technical support of Non-SAP applications on Windows Server, collaborate closely with your team, and take charge of 2nd and 3rd level support and project coordination.

In this role, you will take responsibility for planning and executing small IT projects, supporting departments with your technical expertise and acting as a bridge between IT and project teams.

In this role, you will design the ServiceNow platform, collaborate on innovative ITSM solutions, and analyze complex business processes to translate them into technical functionalities.

Independent handling of 1st and 2nd level support requests for internal users. Independent execution of onboarding new users (hardware, software, access, permissions). Proactive handling and documentation of tickets in the ticket system ServiceNow....