ServiceNow Technical Consultant

New

NTT DATA Österreich GmbH

Job

In this role, you will develop tailored ServiceNow solutions, optimize existing applications, and integrate systems while writing complex scripts in JavaScript and designing user interfaces.

Job summary

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Job technologies

Your role in the team

  • Development and configuration of ServiceNow applications, modules, and features to meet specific customer requirements, as well as analysis and optimization of existing solutions.
  • Use of programming languages, particularly JavaScript, to develop scripts (including Business Rules, Client Scripts, and Script Includes).
  • Use of middleware and integration solutions to ensure seamless communication between different systems.
  • Designing user-friendly interfaces and implementing technical requirements with a focus on usability and adherence to ServiceNow standards.
  • Identifying and resolving technical issues within the ServiceNow platform, while adhering to best practices and standards to ensure the maintainability and scalability of solutions.
  • Collaboration with project teams (onshore, nearshore, offshore), documentation of developed solutions, and training of new team members, as well as continuous professional development in new ServiceNow features and technologies.

Our expectations of you

Qualifications

  • Ability to diagnose issues on the ServiceNow platform and in scripts, conduct tests (unit and integration), create and maintain technical documentation, apply agile methodologies (Scrum, SAFe), and pursue ongoing professional development in new ServiceNow features.
  • As an experienced consultant and structured team player with a high degree of initiative, you have excellent communication skills and are fluent in German and English.

Experience

  • Comprehensive understanding of the ServiceNow architecture and use of ServiceNow-specific development best practices; experience with various modules (e.g., ITSM, ITOM, Discovery, SPM, IRM, BCM, TPRM, SIR, VR, HRSD, etc.); strong knowledge of JavaScript and performance-oriented scripting concepts for Scripted REST APIs, complex Business Rules, Client Scripts, and Script Includes.
  • Experience implementing and using REST and SOAP APIs, as well as knowledge of integration solutions for data exchange between ServiceNow and other systems.
  • Understanding of the principles of Design Thinking, as well as experience using and integrating AI functionalities.

What we offer

  • Flexible working hours with a flexitime arrangement, and travel time counts as working time.
  • December 12 and 31 as non-working days.
  • Remote work and mobile working from other EU countries are possible.
  • Attractive benefits and compensation optimization programs: JobRad, exclusive discounts through Corporate Benefits, and much more.
  • Comprehensive health and preventive care benefits, including a Haelsi membership and MyClubs sports vouchers.
  • Internal and external training opportunities at the NTT DATA Academy, including technical training, certification programs, soft skills training, and access to Udemy.
  • A variety of corporate volunteering opportunities, diverse communities and initiatives (focused on Diversity, Equity & Inclusion, Sustainability and more), with knowledge sharing on an equal footing.
  • A team-oriented company culture with plenty of room to shape things.
  • A market-competitive, attractive, performance-based salary starting at EUR 65,000, with the possibility of a higher salary depending on experience and qualifications.

Benefits

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Graz
    Steiermark, Austria
  • Location Innsbruck
    Tirol, Austria
  • Location Vienna
    Austria

About your employer

NTT DATA is a leading provider of business and IT solutions, and a global innovation partner for its customers. The Japanese company headquartered in Tokyo is represented in over 40 countries worldwide.

Company type
Established Company
Work model
Onsite, Hybrid, Full Remote
Industry
Internet, IT, Telecommunication

Employer reviews

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ServiceNow Technical Consultant

NTT DATA Österreich GmbH