Job
In this position, you analyze technical issues in Windows and Linux systems, provide 1st and 2nd level support, and collaborate on IT projects to optimize network and server infrastructure.
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Job technologies
Your role in the team
- More than traditional IT support awaits you here: You’ll work with modern hardware and software, the latest security technologies, and our own network and server infrastructure.
- Active participation in IT projects is just as much a part of your role as support and administration.
- Along the way, you’ll learn about new technologies and can further develop your skills in line with your interests.
- Technical 1st- and 2nd-level support for Windows- and Linux-based systems, applications, and hardware.
- Handling more complex support cases and collaborating with 2nd- and 3rd-level support teams and external IT service providers.
- Contribute to IT projects and take ownership of technical topics.
- Analysis and resolution of issues in network and server environments, particularly in the areas of TCP/IP, DHCP, DNS, and Active Directory.
- Administration and support of Microsoft 365, business applications, and communication and security systems.
- Installation, configuration, and lifecycle management of notebooks, PCs, and IT peripherals.
- Support with IT security topics such as endpoint security, access management, patch and vulnerability management, as well as the analysis of security-related events.
Our expectations of you
Education
- Completed IT training (apprenticeship, HTL or equivalent qualification).
Qualifications
- In-depth knowledge of Microsoft Windows, Linux, Microsoft 365, and common office and business applications.
- Good knowledge of network technologies and services such as LAN, WLAN, VPN, TCP/IP, DHCP, and DNS.
- Ability to independently analyze, isolate, and sustainably resolve technical issues.
- Very good German and good English skills, both written and spoken.
Experience
- At least 2 years of hands-on professional experience in IT support / service desk, ideally in a corporate IT environment.
- Experience administering Active Directory and basic server environments (Windows/Linux).
- Experience with ticketing and ITSM systems (e.g., Jira Service Management, ServiceNow) and ITIL processes.
What we offer
- What you can look forward to: Career & Development: Exciting opportunities to grow professionally and personally in an international environment.
- Team culture: Dynamic, collaborative, and open to new ideas—we’re shaping the future together.
- You’ll receive an attractive gross annual salary starting at €45,000 (plus bonus, in accordance with the collective agreement for the metalworking industry).
- Depending on your experience, this may be higher.
Benefits
Work-Life-Integration
Food & drink
Higher take-home pay
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Brunn Am Gebirge, Wien
The IMS Nanofabrication AG is a high-tech company based in Austria that specializes in innovations in lithography and nanotechnology. We have developed a strategically important technology in cooperation with world leaders in the semiconductor industry, which is urgently needed for the manufacture of semiconductor chips of the future.
- Established Company
- Full Remote, Hybrid, Onsite
- Industry, Production
Employer reviews
- Career growth
- 2.0
- Working conditions
- 2.9
- Team culture
- 2.6
- Engineering
- 1.9
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