ITIL Jobs in Austria

In this role, you will drive the enhancement of ServiceNow, lead multiple teams, manage budgets and planning, and further develop the service catalog and service lifecycle management while implementing corporate strategies.

In this role, you lead the IT team, develop IT strategies, manage global digitalization projects, and optimize IT processes and infrastructure in close cooperation with management.

In this role, you will develop a robust information security and resilience framework, oversee DORA compliance implementation, and act as the liaison with regulators and internal stakeholders.

In this role, you address IT issues from clients and colleagues, conduct troubleshooting analyses, and ensure seamless onboarding/offboarding through permission management while assisting with inquiries via various communication channels.

In this role, you will handle the ordering and distribution of IT equipment, provide onsite support for hardware issues, and ensure a smooth onboarding process with a focus on MS O365.

In this role, you will coordinate the support process for the ÖBB ticket shop, lead a team, optimize service management processes, and create reports to continuously improve service quality.

In this role, you will coordinate the technological development of critical telecommunications systems, develop solution proposals, and manage tenders as well as the entire project management process.

In this role, you lead the SAP department, optimize services, manage budget planning, ensure efficient IT operations, and professionally develop 80 employees while focusing on client-centric strategies.

In this role, you will develop the strategic direction for the ServiceNow platform in critical railway infrastructure, define governance policies, and lead projects to enhance the platform and integrate relevant services.

In this role, you are responsible for managing and developing IAM systems, overseeing test and release management, and coordinating collaboration between technology and business departments.

In this role, you design and manage complex Oracle database environments, optimize systems, take project responsibility, and advise clients on database solutions while sharing knowledge internally and externally.

In this role, you conceptualize database environments, analyze and optimize Oracle databases, advise customers, and develop backup strategies while working on diverse projects.

You lead a 7‑person 2nd/3rd‑level support team, optimize support and ops processes (KPIs/SLAs), own incident management, improve documentation and workflows, and coordinate infrastructure, development, resourcing and reporting.

In this role you design SOC architectures, assess customer needs for threat detection and incident response, run demos and PoCs, produce solution concepts for proposals and collaborate with sales, DevOps and IR teams.

In this role you are first contact, handle tickets by phone, email, remote and on-site, triage and track incidents to meet SLAs, provide hands-on support for devices, software and network, and maintain KB per ITIL.