ITIL Jobs in Austria

You are the central contact person for patch management and, together with our sales team, ensure the successful planning and implementation of IT solutions for our control center customers. You always keep high availability, redundancy, performance and...

Hello Tech Enthusiast, nice to e-meet you! 👋 You are looking at the job offer for:  Customer Operations Engineer (junior/mid/senior - depending on your experience and skills) Please, note that we are looking for someone who is comfortable working...

In this role, you will be responsible for managing and optimizing Managed IT Services, ensuring SLA compliance, and proactively handling incident management and KPI reporting.

In this role, you will develop IT governance frameworks and ensure compliance with regulations. You will conduct audits, monitor processes, and coordinate communication between internal and external audit teams.

In this role, you will independently manage our entire internal IT infrastructure, providing support for colleagues in Austria and the USA and administrating tools like Microsoft 365 and Jira Cloud.

In this role, you lead your team to ensure smooth IT services operations, monitor automation measures, and analyze new technologies to optimize ITIL core processes.

In this role, you plan and coordinate system and regression tests, create and maintain test plans and cases, and closely collaborate with development to ensure software quality.

In this role, you develop and manage network IT services, collaborate closely with third-party providers, ensure service quality, plan new projects, and adhere to ITIL standards.

In this role, you will drive the further development of key IT service processes like Incident, Change, and Problem Management, while leading a specialized team and collaborating closely with internal and external partners.

In this role, you will oversee operational IT service management, handle problem management, serve as a technical interface for clients and internal teams, and take responsibility for documentation and change preparation.

In this role, you will implement Microsoft infrastructure solutions, manage migrations to managed environments, and optimize existing systems. You will also take technical responsibility in projects and operations.

In this role, you will analyze and design energy market requirements, optimize IT systems in the metering area, and support the project team in the Smart Meter ICT backend project.

With your technical know-how, you standardize our IT product range (servers, storage, backup, virtualization). You record requirements, evaluate them, coordinate implementation and define necessary processes. You evaluate and test new hardware and...