ITIL Jobs in Austria

In this leadership role, you will be responsible for the development and provision of digital workplace, cloud, and application services while optimizing technologies like Microsoft 365 and Azure to create a secure digital workplace for over 500 employees.

In this role, you lead the implementation of new software systems, manage requirements, and train key users while acting as a liaison between IT and business departments.

In this role, you lead projects to enhance IT Service Management processes, analyze requirements, train staff, and document new services to ensure their integration into ITSM processes.

In this role, you lead projects to optimize IT Service Management processes, analyze requirements, create training materials, and coordinate the integration of new services into the ITSM strategy.

In this role, you lead the technical design in a large ServiceNow project, work on the product roadmap, prioritize the backlog, and support a cross-functional team in implementing ServiceNow applications.

In this role, you coordinate the external implementation of ServiceNow at ÖBB, manage partnerships and delivery relationships, and optimize the license portfolio to ensure program objectives are met.

In this role, you will develop strategies for IT Asset and Configuration Management, define standards, manage ServiceNow modules, and ensure NIS2 compliance through structured lifecycle oversight.

In this role, you coordinate the IT support team, optimize ITIL processes, tackle complex customer inquiries, and lead projects aimed at continually enhancing service performance.

In this role, you will be responsible for the further development and optimization of the Atlassian system landscape, shaping digital processes and enhancing collaboration through innovative solutions and automation.

In this role, you lead the service desk team, optimize support processes and develop AI-driven automation solutions to sustainably enhance service quality and customer satisfaction.

In this role, you operate and optimize the on-premises IT infrastructure in the OT area, including Active Directory and user permissions management, while handling ITIL-compliant incidents and changes.

In this role, you ensure the smooth operation of our AI platforms and are responsible for configuration, analysis, support, and the introduction of new releases for the continuous improvement of services.

In this role, you will be responsible for planning and executing IT projects, optimizing business processes, analyzing requirements, and collaborating closely with departments and external service providers.

You manage the server infrastructure, conduct patch and update processes, and ensure both performance and IT security. Additionally, you document systems and actively support IT projects.

In this role, you will be responsible for the continuous development and management of telecom systems and critical infrastructure, planning IT projects, and optimizing existing services within IT service management.