Support Engineer
Graz
12 job openings found.
SSI Schäfer IT Solutions GmbH
In this role, you will be responsible for the rapid analysis and resolution of faults on customer systems, particularly with PLC configurations, while closely collaborating with customers and internal teams.
LearningSuite GmbH
In this role, you will answer customer inquiries, conduct training sessions, assist with software setup and integrations, while documenting feedback and ensuring software quality.
PIDAS Österreich Gesellschaft m.b.H.
In this role, you manage Windows and Apple devices using Microsoft Intune and handle Mobile Device Management. You process tickets in FreshService, conduct software rollouts, and maintain user management in Azure AD.
LP EXPERTS
In this role, you are the primary contact for IT inquiries, manage the distribution of devices at locations, and ensure smooth office operations, including technical support and event organization.
In this role, you handle IT incidents and requests, provide telephone and written support, and create and maintain trouble tickets meticulously and with structure.
NEXTSENSE GmbH
In this role, you will be the first point of contact for technical inquiries, analyze issues, optimize measurement plans, and document solutions in the CRM. You will handle recalibrations, measure customer satisfaction, and provide feedback for product improvements.
Bartelt Gesellschaft mbH.
In this role, you will provide 2nd and 3rd level support for clinic and lab customers, analyze issues, install software, and conduct user training, while documenting in a ticket system and participating in software testing.
Squadra Personalmanagement GmbH
Responding to and handling incoming customer inquiries (primarily 2nd level support). Collaboration with the Development Department. Support in quality assurance. Documentation. Development and maintenance of test systems.
imc - information multimedia communication AG
As a Software Support Engineer in 2nd and 3rd level support, you are the contact person for our customers and ensure that incoming customer inquiries are processed quickly. With your strong service mentality, your technical affinity and your expertise...
AGNOSYS
Answering and handling incoming customer inquiries (primarily 2nd level support) You are responsible for the independent analysis Close cooperation with the development department Support with quality assurance Documentation of products Construction and...
Arivo Parkraummanagement
You are the contact person for customer questions about our digital parking system (hardware and software) You communicate with customers by phone and email in our ticket system in Hubspot You are primarily responsible for all support processes You...
MGS Software GmbH
Second level support for programs from our XRangeEye|Lounge product platform Analysis and resolution of fault reports from customers Product management - recording and analyzing customer requests and their implementation options (internal work package...
ams AG
In this role, you lead problem management, handle critical incident management, and conduct root cause analyses. You also oversee cost center management and ensure upgrades for Windows and Linux servers.
INNITI Services GmbH
In this role, you will be responsible for 1st and 2nd level support for internal users, manage permissions, oversee external service providers, and document all relevant IT processes and applications.
In this role, you lead problem management, manage critical incidents, oversee cost centers, and conduct regular status meetings with infrastructure teams to ensure smooth operations.
Receive new Support Engineer Jobs in Graz by email.
IVM Technical Consultants
In this role, you will provide IT support for locations in Austria and Germany, handle tickets via ServiceNow, administer Microsoft 365, Apple devices, and Windows systems, and optimize IT infrastructure.
NETCONOMY
In this role, you will handle technical requests, troubleshoot hardware and software issues, manage user accounts, collaborate with System Engineers, and maintain IT documentation.
In this role, you respond to customer inquiries via email and chat, conduct video calls, and assist with onboarding. Additionally, you document feedback, manage a Facebook group, and perform quality assurance tasks.