Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for the rapid analysis and resolution of faults on customer systems, particularly with PLC configurations, while closely collaborating with customers and internal teams.
Job Technologies
Your role in the team
- Our PLC Remote Support Technicians are the specialists when it comes to quick yet thorough analysis and resolution of various malfunctions via remote access.
- The existing teams support customer installations distributed across the globe and bring together extensive expertise regarding the various technologies employed.
- To strengthen our teams at the Graz location, we are looking for new colleagues for the following area of responsibility:
- Independent restoration of the functionality of our customers' systems – focus on control (e.g., PLC configurations, assistance with mechatronic problems, or similar).
- Close customer contact throughout the entire solution cycle
- Collaboration with other internal departments
- Recording and documenting individual incidents
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Our expectations of you
Education
- Completed technical education in the field of Mechanical Engineering, Automation Technology, Electrical Engineering (apprenticeship, HTL, university, or similar).
Qualifications
- Good knowledge in handling plans (DWG, E-PLAN)
- Knowledge in Siemens PLC programming
- Very good German and English skills (spoken and written)
- Independent and self-reliant working style as well as analytical and solution-oriented thinking
- Strong team skills, service orientation, and flexibility
- International willingness to travel (approx. 5%)
Experience
- Professional experience in the intralogistics industry is an advantage.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
- 🙅♂️No All-In Contracts
- 🍼Day Care for Kids
- 🕺No Dresscode
Health, Fitness & Fun
- 🙂Health Care Benefits
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
- 🚲Bicycle Parking Space
- 👨🏻🎓Mentor Program
Food & Drink
More net
Job Locations
Topics that you deal with on the job
This is your employer
SSI Schäfer IT Solutions GmbH
Friesach Bei Graz, Graz, Wels
More than 1100 IT experts from all over the world – including about half of them working for SSI Schäfer Solutions in the greater Graz area – combine software and hardware to create high-performance applications.
Description
- Company Size
- 250+ Employees
- Founding year
- 1986
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Internet, IT, Telecommunication, Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)4.5
Culture
4.6Career Growth
4.6Engineering
4.2Workingconditions
4.7
Remote Support Engineer
- Salary
- from 3.000 € Gross/Month
- Location
- Graz
- Working Model
- Hybrid, Onsite
- Easy Apply
- Easy Apply