Logo PIDAS Österreich Gesellschaft m.b.H.

IT Field Support at the 2nd Level

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Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.473 € Gross/Month
  • Location
    Graz
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you manage Windows and Apple devices using Microsoft Intune and handle Mobile Device Management. You process tickets in FreshService, conduct software rollouts, and maintain user management in Azure AD.

    Job Technologies

    Your role in the team

    • Management and rollout of Windows and Apple devices via Microsoft Intune.
    • Management of Mobile Device Management (MDM), especially for tablets.
    • Asset Management: Shipping, inventory, and reordering of devices.
    • Maintenance and management of user administration in Azure AD (onboarding and offboarding, permissions, group mailboxes, forwarding).
    • Software rollouts and occasional manual installations of specialized applications.
    • Processing tickets via FreshService, maintaining the knowledge base, and forwarding to specialists.

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    Our expectations of you

    Qualifications

    • Structured and independent working style with a high quality standard.
    • Enjoyment of administrative tasks and independently solving technical challenges.
    • Team spirit and communication skills - you enjoy working with colleagues and partners.
    • German and English at C1 level as a must-have.

    Experience

    • At least 1 year of professional experience in a support environment.
    • Experience with Microsoft Intune, Azure Active Directory, and MDM solutions.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Graz

      Location Graz

      Steiermark

      Austria

    This is your employer

    PIDAS Österreich Gesellschaft m.b.H.

    PIDAS Österreich Gesellschaft m.b.H.

    Graz

    PIDAS is a service company that specializes in the establishment, optimization and operation of customer service organizations like IT help desks and customer care centers.

    Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo PIDAS Österreich Gesellschaft m.b.H.

    IT Field Support at the 2nd Level

    Salary
    from 2.473 € Gross/Month
    Location
    Graz
    Working Model
    Hybrid, Onsite

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