Job
In this role, you analyze IT issues, manage the local IT infrastructure, and resolve client and printer disturbances while providing first- and second-level support for all employees.
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Job technologies
Your role in the team
- Analyzing and resolving IT issues, and providing first- and second-level support to all hospital staff through a help desk.
- Independent management of the hospital’s local IT infrastructure and user software.
- Problem analysis, troubleshooting, and support for users with system and software issues.
- Troubleshooting issues with clients, printers, and mobile devices.
- Installation of hardware and software (client and server), including documentation of the configuration.
- Patch management.
- User and permissions management, Exchange, Entra ID, hybrid environments.
- Ensure compliance with data protection and data security requirements.
- Taking on on-call duties.
- Occasional temporary support at the Tulln location.
Our expectations of you
Education
- Completed IT training.
Qualifications
- Excellent knowledge of Microsoft Windows operating systems, Active Directory, Group Policy, and scripting.
- Networking knowledge; basic firewall knowledge is an advantage.
- Knowledge of server virtualization.
- In-depth knowledge of IT support and the ability to analyze problems independently.
- Good German skills and sufficient English skills for technical documentation.
- You work independently, efficiently, and in a structured manner.
- Continuing your professional development and staying interested in new technologies are important to you.
- Willingness to collaborate with medical, nursing, and administrative departments.
- Understanding of the high availability requirements of clinical IT systems.
- Resilience and professional conduct during critical IT incidents.
- A clean criminal record and medical proof of vaccination/immunity are required to work for the Province of Lower Austria.
Experience
- Several years of relevant professional experience preferred.
What we offer
- A varied role in a future-proof company.
- Regular training, professional development, and continuing education.
- A comprehensive training program and targeted support for further professional development.
- A wide range of development and career opportunities across 77 locations.
- Measures to support work-life balance for families (e.g. company childcare facilities, child allowance).
- Flexible working arrangements.
- We offer you a contractual employment relationship in accordance with the provisions of the Lower Austrian State Employees Act (NÖ LBG) and an attractive compensation package with a gross monthly salary starting at €3,299 (paid 14 times a year on a full-time basis).
- Our specific offer takes into account your professional qualifications and experience, as well as any prior service that can be credited on an individual basis.
- As one of Austria’s largest healthcare providers, the Lower Austrian Health Agency also offers a wide range of social benefits and other perks.
- Equal treatment is a matter of course for us.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
We are standing by the people of Niederösterreich as companions through all stages of life - from young to old, and providing everything they need from one source.
- Established Company
- Onsite, Hybrid
- Public Service, Unions · Healthcare, Social Sector
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