ACP Österreich

1st & 2nd Level Support: Issue intake and resolution. Interface to the system administrators. Operating system and software installation. Hardware input and output. Preparation and support for rollouts, hardware & software. Inventory of hardware &...

Development and implementation of a company-wide testing strategy (functional, technical, regression, automated vs. manual). Planning, coordination, and supervision of all testing activities across projects. Selection and implementation of suitable...

Do you enjoy working in a team and having fun tackling technical challenges? Are you passionate about maintaining, supporting, and further developing systems? In a professional team, you support the system management of our customer and data center...

Do you enjoy working in a team and having fun tackling technical challenges? Are you passionate about maintaining, supporting, and further developing systems? In a professional team, you support the system management of our customer and data center...

Development of an organization-wide data strategy in line with the digital and funding strategy. Design of data models, semantic standards, and register structures. Definition and establishment of data governance principles and responsibilities ("Data...

Management of IT projects throughout the entire lifecycle – from initialization to handover into operations. Definition of project goals, resources, timelines, and KPIs in coordination with internal and external stakeholders. Management of...

As a Service Desk Agent, your task is to maintain normal IT operations or restore them as quickly as possible. In this role, you support long-standing international clients from various industries, as well as colleagues from the ACP Group, with their...

Development, implementation, and support of Microsoft solutions such as SharePoint, Power Automate, Power Apps, and Power BI, etc. Consulting and supporting the business units in the digitalization and automation of business processes. Analysis of...

Do you enjoy working in a team and having fun tackling technical challenges? Are you passionate about maintaining, supporting, and developing systems? In a professional team, you support the system management of our customer and data center systems....

Competent point of contact for various IT-related requirements and issues. Troubleshooting via email, digital ticketing, and personal contact. Qualified error analysis and ticket documentation. Intensive communication and collaboration with various...

Development of new features and further development of existing web components. Implementation of technical requirements in close collaboration with the team. Participation in architecture decisions and continuous improvement of the code. Quality...

Identification and analysis of IT issues. Independent resolution of common IT issues in 1st/2nd level support. Forwarding complex inquiries to the responsible specialists. Thorough documentation. Support and consulting for end users via the hotline.

Competent point of contact for various IT-related requirements and issues. Troubleshooting via phone, email, ticket system, and personal contact. Qualified fault analysis and ticket documentation. Intensive communication and collaboration with various...