IT Field Service Engineer

ACP Österreich

Job

In this role, you analyze hardware issues and perform repairs on servers, clients, and printers while supporting users and executing rollout projects, ensuring all systems operate smoothly.

Job summary

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Your role in the team

  • You analyze hardware and system issues, identify errors, repair, replace components, and ensure that servers, storage, clients, and printers operate reliably again.
  • It's not just about technology. You communicate with users, understand their problems, explain solutions, and also find a way when the cause is not immediately apparent.
  • But rollout projects for clients and printers do not deter you either.
  • As a Field Service Engineer, you will:
  • Repair of server, storage, client & printer hardware. (Mostly HP Enterprise / HP Inc)
  • Processing of hardware support requests in 1st & 2nd level support
  • Analysis and replacement part ordering, followed by the troubleshooting of hardware issues.
  • Rollout of clients and printers, from planning to implementation

Our expectations of you

Education

  • Completed technical training (apprenticeship, technical school, or HTL with a focus on IT)

Qualifications

  • Good knowledge in supporting servers & clients and peripheral devices (HPE, HP Inc, Lenovo, Dell)
  • Service-oriented, independent, and solution-focused work approach
  • Strong communication skills and enjoyment in working with users
  • Interest in continuous learning and new technologies
  • Very good German and good English skills in spoken and written form
  • Class B driver's license

Experience

  • Several years of experience in Server & Client Hardware, including operating systems (HPE, HP Inc, Lenovo, Dell)

What we offer

  • You can expect a responsible role with future prospects.
  • The offered gross monthly salary is at least € 2,500, with the possibility of overpayment depending on relevant work experience and qualifications.
  • Flexible working hours
  • Free device choice
  • Good team spirit and collegial cooperation
  • Open communication culture and flat hierarchies
  • Exciting & diverse tasks
  • Stable and Secure Employer
  • Comprehensive training and development opportunities

Benefits

Job locations

Map of the job locations
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  • Location Seeham
    5164 Salzburg, Austria

About your employer

ACP Österreich

Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun

ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.

Company size
250+ Employees
Founding year
1993
Company type
Established Company
Work model
Onsite, Hybrid, Full Remote
Industry
Trade · Internet, IT, Telecommunication
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IT Field Service Engineer

ACP Österreich