Job
In this role, you monitor and optimize network and cybersecurity infrastructures, handle incidents, collaborate with various teams, and develop Next-Generation Firewalls.
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Your role in the team
- In this role, you are a key member of our Network Operations team, ensuring the stable, secure, and high-performance operation of modern network and cybersecurity infrastructures.
- You work in complex customer environments—from campus networks and data center infrastructures to hybrid cloud scenarios—all in the spirit of “Connect and Protect.”
- Your focus is on Network Operations & Security: monitoring, analysis, troubleshooting, and ongoing optimization of networks and next-generation firewalls (NGFWs).
- In this role, you’ll work closely with the Engineering, Security, and Presales teams.
- Operation, monitoring, and further development of network and security infrastructures in the NOC.
- Analysis, prioritization, and resolution of incidents, disruptions, and performance issues.
- Operation and tuning of Next-Generation Firewalls (NGFWs) and security-relevant network components.
- Contribute to changes, rollouts, and technical implementations.
- Support in standardizing, automating, and further developing our services and processes.
- Technical coordination with internal departments (Engineering, Security, Presales).
- Thorough documentation and active knowledge sharing within the team.
- Work in a shift-based or operational model (depending on the nature of the role).
Our expectations of you
Education
- Completed IT education (apprenticeship, technical college, university of applied sciences, or university).
Qualifications
- Good knowledge of networking and security technologies, particularly: Next-Generation Firewalls (NGFW), LAN, WAN, switching, and routing.
- Structured, solution-oriented, and independent approach to work.
- A team player, reliable, and communicative—even in stressful situations.
- Very good written and spoken German and English skills.
- Interest in continuous professional development in the networking and security field.
Experience
- 2–5 years of hands-on experience in networking.
- Ideally, experience with vendors such as Fortinet, Palo Alto, Aruba, or similar.
- Experience in monitoring, incident and problem management is an advantage.
What we offer
- A responsible role with promising future prospects awaits you.
- The annual gross salary offered is at least €50,000, with the possibility of a higher salary depending on relevant work experience and qualifications.
Benefits
Topics you will work on
Job locations
About your employer
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
- 250+ Employees
- 1993
- Established Company
- Full Remote, Hybrid, Onsite
- Trade · Internet, IT, Telecommunication
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