Software Support Engineer Jobs in Austria

In this role, you will develop modern software solutions focused on AI, work on machine learning projects, create APIs and backend services, and integrate AI into automation solutions.

In this role, you will analyze source code of the MIC GTM Suite, respond to technical inquiries from international customers, document solutions, and ensure smooth software operation in 2nd level support.

In this role, you assemble, install, and hand over parking solutions, troubleshoot issues on-site and remotely, and implement innovative systems in modern IT environments.

In this role, you will assist 1,300 customers worldwide with software configuration, training, online shop adjustments, and resolving inquiries regarding reports and analytics.

In this role, you will analyze source codes in Java, SQL, and Oracle PL/SQL, handle technical inquiries, and ensure the functionality of our Global Trade Management suite through your support.

In this role, you will support international clients using the GTM suite, analyze source code in Java and SQL, and document knowledge to ensure smooth operation, while addressing technical inquiries effectively.

In this role, you optimize customer software, resolve incidents according to ITIL, and develop new features. You also lead change requests and serve as a contact for clients, organizing and conducting workshops.

In this role, you independently resolve customer inquiries via Zendesk, develop Help Center articles, and utilize AI tools to optimize the knowledge system. You also actively shape support processes to enhance efficiency.

In this role, you will assist with complex technical issues, oversee servers and networks, promote teamwork for process improvement, and keep our documentation up-to-date.

In this role, you handle customer inquiries in 1st Level Support and deepen your knowledge in 2nd Level Support, assist with commissioning and training, and install software patches.