Job
- Level
- Experienced
- Job Field
- IT, Support, Test/QA
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 35.000 to 55.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop test strategies and execute software tests while also handling incoming support tickets and documenting customer inquiries in both German and English.
Your role in the team
- Conducting Software Tests
- Development and creation of test strategies, test plans, and test cases
- Execution and documentation of software tests
- Monitoring and ensuring quality requirements
- Customer Support
- Acceptance and categorization of incoming tickets L2+L3
- Independent analysis and resolution of reported issues
- Customer communication in support cases in German and English
- Thorough documentation of support cases
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification
Qualifications
- Good communication skills, both written and verbal, in our two working languages, German and English.
- Additional foreign languages
Experience
- Practical experience in testing and support
- Experience in software development
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
Cashpilot Gmbh
Cashpilot GmbH provides innovative solutions for physical cash management, ATM servicing, tracking&tracing in cash transport, and other aspects of cash logistics. Our products are designed to make processes more efficient and secure.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Law, Finance, Economics
Software support and software testing staff
- Salary
- 35.000 to 55.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
