Application Support Engineer Jobs in Austria

In this role, you will manage our applications, perform updates, handle technical support, and communicate with suppliers for system optimization.

You are the first point of contact (m/f/d) for our customers (doctors' offices) when it comes to questions about the software or hardware used. You will record, classify and process inquiries and provide technical and organizational support. After the...

You are the primary contact person (m/f/d) for our clients (medical practices) when it comes to questions regarding the software or hardware used. There, you will record, classify, and process inquiries, providing technical and organizational support....

Customizing and ongoing maintenance of Fabasoft Components. Testing and quality assurance of new software versions. Creation of program documentation, work instructions, and user manuals. Support in the analysis and optimization of business processes....

Responsible for 1st-level support with a focus on Pimcore. Recording, prioritization, and resolution of support cases. Support of internal knowledge management through the creation and maintenance of user manuals, FAQs, and technical documentation....

Installation, administration, and maintenance of servers and end devices (PCs, notebooks, smartphones, tablets). Support in application support. Creation of specifications, descriptions / instructions, and documentation. Troubleshooting, documenting,...

You will start in 1st level technical support to immerse yourself in the KNAPP world, our products and customers. Depending on your development/experience, the doors are open for 2nd or 3rd level support. You are an important factor in the ongoing...

Proactive support and optimization of our company-specific specialist applications. Analysis and resolution of faults as well as implementation of updates and rollouts. Close cooperation with the specialist departments to identify requirements and...

Proactive support and optimization of our company-specific specialist applications. Analysis and resolution of faults as well as implementation of updates and rollouts. Close cooperation with the specialist departments to identify requirements and...

Further development and operation (including support activities) of the hospital information system and special medical systems. Support of 1st and 2nd level support for the entire Tauernklinken software landscape. Coordination and collaboration with...

You support our solutions / application management team in 2nd level support for various applications. You monitor the performance of our services. You will work closely with our internal and external 3rd level support as well as our service line in...

Administration of internal application domains (based on the ISIS Papyrus platform) on a variety of virtual and physical machines (Windows and Linux). Support for colleagues. Update to new versions (binaries and frameworks). user management. performance...

Problem or error analysis and their resolution in the SAP IS-H and i.s.h.med environment User support via various channels (email, telephone, in person and via ticket system) Analyses and detailed specifications of user requirements to develop and...

User and operational support of applications and interfaces Quality assurance of applications Creation of concepts, process definitions, specifications or IT descriptions for users Market research and evaluation of IT products Participation in IT...

Installation and configuration of applications in the production environment Comprehensive support of applications in 1st and 2nd level support for all company locations Data control and monitoring of applications Training of users