Support Job in Seiersberg-Pirka

In this role, you respond to customer inquiries via email and chat, conduct video calls, and assist with onboarding. Additionally, you document feedback, manage a Facebook group, and perform quality assurance tasks.

In this role, you actively assist the team with planning, executing, and maintaining ERP projects, conduct training sessions, document processes, and reliably maintain system data.

In this role, you will handle 1st and 2nd level support, perform installations and maintenance of Windows systems, and manage mobile devices via Intune and SCCM along with endpoint security solutions.

In this role, you plan and implement internal IT projects, provide 2nd-level support to employees, document systems, implement IT security strategy, and administer the IT landscape.

In this role, you will handle customer queries regarding software configurations, train users, adjust designs, review interface protocols, and update software in a dynamic support team.

In this role, you will develop our CRM system, automate workflows, and design innovative solutions to sustainably enhance the customer experience through processes like triggers and automations.

In this role, you will handle technical requests, troubleshoot hardware and software issues, manage user accounts, collaborate with System Engineers, and maintain IT documentation.

In this role, you will assist customers in selecting and using products, analyze errors, create test setups and develop solutions, while also providing support over the phone and evaluating customer feedback for product development.

In this role, you will manage and support clients through hardware management in Graz, assist with core systems and internal IT projects, and optimize processes within the international team while providing 1st and 2nd level support.

In this role, you are responsible for 2nd level support, analyzing and resolving incidents of Linux systems and their associated networks, providing technical solutions and training to international customers.

In the 1st Level Support, you handle technical customer inquiries, develop optimization proposals, and train new employees on our products. Your IT knowledge is key to operating automated warehouses around the globe.

In this role, you assist customers by resolving technical issues and inquiries via phone or email. Additionally, you collect and process relevant information to enhance service quality.

Company-wide IT Support Ticket handling and documentation in the centralized helpdesk system User support and consulting Participation in innovative IT projects

In this apprenticeship, you will learn IT fundamentals, assist with customer support, conduct tests and maintenance, and actively help build new IT solutions and environments.