Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.668 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Onsite
Job Summary
In the 1st Level Support, you handle technical customer inquiries, develop optimization proposals, and train new employees on our products. Your IT knowledge is key to operating automated warehouses around the globe.
Job Technologies
Your role in the team
- You start in technical 1st Level Support to immerse yourself in the KNAPP world, our products, and customers.
- Depending on development/experience, doors are open for 2nd or 3rd level support.
- You are a key factor in the ongoing operation of the automated customer warehouses, which are distributed around the globe.
- Optimization suggestions, consulting, as well as handling technical customer inquiries are part of your responsibilities.
- In addition to these activities, you are responsible for training new employees.
- You work daily with various departments and specialists, including those from international branches.
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Our expectations of you
Qualifications
- You have a great enthusiasm for IT in general and possess solid IT knowledge accordingly (basic knowledge of Linux and SQL is an advantage).
- Good German and English skills are assumed.
- Teamwork, reliability, and initiative are part of your personality.
- You see customer contact as a positive challenge.
- You convince with strong communication skills.
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
- 🏠Home Office
Health, Fitness & Fun
More net
Food & Drink
Job Locations
Location Hart bei Graz
8075 Steiermark
Austria
Topics that you deal with on the job
This is your employer
Knapp AG
KNAPP is an international technology company based in Austria. The company develops and produces intelligent plant systems. Modern digitalization, software, automation and robotics solutions are used.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.5
Workingconditions
3.8Career Growth
3.8Engineering
2.9Culture
3.7
Technical support
- Salary
- from 2.668 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Onsite
