Support Jobs in Austria

You are the primary contact person (m/f/d) for our clients (medical practices) when it comes to questions regarding the software or hardware used. There, you will record, classify, and process inquiries, providing technical and organizational support....

In this role, you will create innovative training content, conduct engaging sessions for software development teams, and design tailored programs to enhance employee skills in WAMAS® and certify their expertise.

In this role, you provide 1st level support, install and configure system environments, assist with IT infrastructure planning, and create technical documentation while supporting the training of new employees.

In this role, you support existing customers in IT, address service requests in the 2nd level, and maintain IT infrastructures while advancing internal IT tools and standards.

In this role, you analyze and resolve technical issues in Microsoft environments, support internal teams, handle customer inquiries, and meticulously document your solutions in a knowledge base.

In this role, you will configure and troubleshoot customer systems focused on Microsoft, VMWare, and storage technologies, handle incidents and manage patching, as well as maintain technical documentation.

In this role, you will lead a 6-member support team, manage 1st/2nd level support and incident management, while actively optimizing IT service desk processes for a future-oriented IT landscape. You will drive IT projects and ensure smooth implementation of new IT services.

You analyze and resolve IT requests in our hospitals, install hardware, and handle troubleshooting, especially for network issues and printers, while managing on-call duties.

In this role, you will be the first point of contact for technical support inquiries, handle BMD support cases, and work on optimizing our C# interface while communicating with our external IT service provider.

In this role, you will support IT systems and be the first point of contact for colleagues on technical queries. You will install, configure and optimize networks and servers, set up VPNs and assist exciting IT projects.

In this role, you will handle inquiries in 1st & 2nd level support, assist internal employees with IT issues, manage user account creation, and analyze error log files in a proactive environment.

In this role, you will take on independent administration of a complex network, configure firewalls, manage routing and switching, support Windows and virtualization infrastructure, and perform regular troubleshooting.

In this role, you analyze complex IT issues, design solutions, support IT projects, ensure IT security standards, manage 24/7 operations, and handle the hospital information system (HIS).

In this role, you will manage our ERP system, enhance its functionality, create dashboards and SQL reports, provide training and user support, while collaborating closely with various departments.

In this role, you manage and maintain the IT infrastructure, provide user support, and enhance digital processes through monitoring and troubleshooting to ensure smooth IT operations.