Support Jobs in Austria

In this apprenticeship, you handle IT requests and issues, analyzing problems and finding solutions. You document IT processes, optimize them, and work closely in a team, with a strong focus on hardware and software.

In this role, you manage ECM and collaboration applications like SharePoint and M365, advise internal clients, conduct training sessions, and develop tailored solutions for construction units.

In this role, you will assist over 200 customers with technical issues related to our Patient Care and Cardiology Informatics products, ensuring quick solutions for maximum customer satisfaction.

You will support over 10,000 client devices, resolve complex IT issues, organize hardware installations, and create solutions for global IT projects in a dynamic environment.

In this role, you will test new POS terminal solutions, provide second level support, maintain servers and databases, and coordinate software updates and customer requirements in projects.

In this role, you coordinate the IT support team, lead on complex issues, optimize processes for improved service quality, and provide operational support in 1st and 2nd level support for strategic customer projects.

In this role, you will optimize our reporting platform, advise clients, conduct QA and UAT tests, ensure compliance with regulatory requirements while acting as a subject matter expert.

In your role, you are responsible for setting up and configuring our voice communication systems. You will carry out implementation and commissioning at the customer's site, ensuring that everything runs smoothly in the control centers. After successful...

In this role, you will support customers in Austria with installations and training, provide technical support, manage on-site visits, and participate in on-call duty while working with IT applications, networks, and cloud systems.

In this training, you will support employees with software and hardware applications, solve problems, and develop innovative solutions for technical challenges.

In this role, you will handle customer inquiries via email and phone, analyze technical issues, prioritize tickets in the OTRS system, and escalate complex problems to the second level support team.

Commissioning (configuration, parameterization) of our software systems, mostly carried out from our office, only occasionally connected with business trips lasting a few days Collaboration in the assembly and installation of our sensor and actuator...

In this role, you advise customers on technical questions regarding E-health software, process support requests in the ticket system, and escalate complex cases to 2nd level support while being active in the on-call service.