Support Jobs in Austria

In this role, you will provide technical support for employees in 1st & 2nd Level Support, analyze issues, manage clients and mobile devices, and collaborate on IT projects to improve infrastructure.

In this role, you develop software solutions, support new client software implementation, assist existing clients, test and validate applications, and maintain existing software.

In this role, you will support users of the rza® software, conduct training sessions, test software, create documentation and training videos, and analyze program processes to optimize workflows.

In this role, you will implement EDI/EAI processes, analyze data formats for electronic exchange, support customer projects, and test and document technical interfaces.

In this role, you handle customer requests via Atlassian Service Desk and conduct API tests, while closely collaborating with development and product management during project execution.

In this role, you manage software projects, conduct trainings, analyze customer inquiries, and customize software configurations. You support customers on-site and online while also assisting in team projects.

In this role, you coordinate cross-site support teams, optimize processes according to ITIL, and ensure high service quality and user satisfaction in hardware and software support.

In this role, you will support the project team in digitalization projects by controlling processes, testing software solutions, maintaining documentation, and facilitating international rollouts.

In this role, you will administer Microsoft Identity Manager, monitor access assignments, develop IAM processes, and support service requests as well as incident management in ITSM systems while documenting roles and managing recertification processes.

In this role, you support our cloud customers with technical issues, conduct data migrations, and advise them on system transitions through close collaboration with development teams.

In this role, you respond to customer inquiries via email and chat, conduct video calls, and assist with onboarding. Additionally, you document feedback, manage a Facebook group, and perform quality assurance tasks.

In this role, you manage user accounts and access rights in Active Directory, handle 1st and 2nd level support, and oversee monitoring and patch management of the IT infrastructure.

In this role, you will manage the IT infrastructure by administering servers and clients, handling user management, providing IT support, implementing cybersecurity strategies, and maintaining networks.

In this role, you independently handle support inquiries, develop practical solutions, execute testing, and optimize documentation while closely communicating with the development team.