Support Jobs in Austria

In this role, you independently handle support tickets in the SAP HCM environment, structure ticket distribution, assist in onboarding new employees, and lead a small support team to enhance process efficiency.

In this role, you will lead the IT service desk team both technically and organizationally, maintain and document existing IT systems, and oversee hardware installations and network infrastructure support.

In this role, you will take on 3rd level application support, manage change and release processes, ensuring the optimal functionality of our services for users.

In this role, you serve as the main contact for first- and second-level support, handle incident reports, and collaborate closely with the development team on optimizations and automation processes.

In this role, you will implement a new Component Content Management System (CCMS), maintain the Product Information Management (PIM) system, develop interfaces, and provide 2nd-level support for internal users.

In this role, you handle technical support requests, analyze issues, document processes, and optimize workflows to ensure efficient customer service.

In this role, you set up IT infrastructure and E-Health solutions in medical practices, train practice teams, and assist the support team with technical issues on-site.

In this role, you will assist customers in First-Level Support by analyzing and resolving issues with CGM AMOR and CGM MUSE. You will receive support requests, diagnose errors, and forward customer requests to the relevant departments.

In this role, you will manage and optimize network connections while ensuring data security. This includes maintaining local servers, configuring firewalls, and overseeing security standards.

In this role, you support the local IT infrastructure, troubleshoot technical issues, collaborate on global projects, manage IT assets, and effectively communicate with colleagues and end-users.

In this role, you monitor international customer facilities, analyze technical disruptions, and coordinate problem resolution between customers and technical departments in the midst of ongoing operations.

In this role, you proactively monitor international client systems, initiate technical solutions, and support with incidents while collaborating with various departments for efficient problem resolution.

In this role, you will support applications within the ERP ecosystem, assist users across the entire software landscape, and develop custom reports while contributing to IT and digitalization projects.

In this role, you will maintain a complex IT landscape, monitor IT security, contribute to ERP projects, and create system documentation and troubleshooting guides for support inquiries.

In this apprenticeship, you will learn the hardware and software of our company, take on tasks in customer support, conduct maintenance, and assist in planning new IT solutions.