Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.985 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Onsite
Job Summary
In this role, you are responsible for 2nd level support, analyzing and resolving incidents of Linux systems and their associated networks, providing technical solutions and training to international customers.
Job Technologies
Your role in the team
- You start directly in 2nd Level Support as a Technician with the following responsibilities:
- You are responsible for the smooth operation and high availability of the customer IT systems (focus on Linux), which are distributed worldwide.
- Receiving support requests and their solution-oriented processing, including documentation, are part of the daily work.
- You analyze, evaluate, and resolve disturbances and issues.
- You take over newly installed systems from the project team into Customer Service.
- Technical support and customer service for KNAPP clients worldwide is your daily business.
- On-call duties offer you the opportunity for attractive additional earnings.
- Consulting, optimization suggestions, and training for new employees are part of your responsibilities as a future expert.
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Our expectations of you
Education
- You have a technical basic education (HTL, FH, university) and initial professional experience.
Qualifications
- Very good general IT skills as well as solid Linux knowledge (Suse, Oracle Linux, navigation- and manipulation-secure, ...).
- Know-how in databases (administration, data mirroring, backup management, etc.) and networks (switch and access point management, network dump analysis, etc.) complete your profile.
- You speak German and English very well.
- Teamwork, willingness to learn, independence, and reliability characterize you.
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
- 🏠Home Office
Health, Fitness & Fun
More net
Food & Drink
Job Locations
Location Hart bei Graz
8075 Steiermark
Austria
Topics that you deal with on the job
This is your employer
Knapp AG
KNAPP is an international technology company based in Austria. The company develops and produces intelligent plant systems. Modern digitalization, software, automation and robotics solutions are used.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.5
Workingconditions
3.8Career Growth
3.8Engineering
2.9Culture
3.7
2nd Level Support Technician
- Salary
- from 2.985 € Gross/Month
- Location
- Hart bei Graz
- Working Model
- Onsite
