Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.276 € Gross/Month
- Location
- Seiersberg-Pirka
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You are the point of contact for our clients in Austria, Germany, South Tyrol, and Hungary, and communicate with them in writing and verbally in case of issues.
- You take over the 2nd level support completely and independently.
- In close collaboration with our project managers, you will also handle 3rd Level Support in individual cases.
- You continuously build sustainable knowledge in the areas of DMS, PLM, PDM.
- Travel activities are not required.
This text has been machine translated. Show original
Our expectations of you
Education
- You have a solid education in the IT field (apprenticeship, HTL, university degree), preferably with professional experience.
Qualifications
- Situational awareness and solution orientation are among your strengths.
- Communication in German or English is enjoyable for you and does not pose a challenge (language proficiency at least C1).
- You have extensive MS Windows and Office skills.
- Programming and SQL skills are an advantage.
- You look forward to working independently and professionally in an international environment.
Experience
- Ideally, you already have professional experience in customer service & support.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Food & Drink
Job Locations
Location Seiersberg-Pirka
Steiermark
Austria
This is your employer
trisoft informationsmanagement gmbh
trisoft informationsmanagement gmbh focuses on developing solutions for document management and process automation. The company primarily supports technically oriented firms in integrating various systems.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
3rd Level Support
- Salary
- from 2.276 € Gross/Month
- Location
- Seiersberg-Pirka
- Working Model
- Hybrid, Onsite
