Support Engineer
Salzburg
6 job openings found.
Lidl Österreich
You handle 1st and 2nd level support, addressing user inquiries and solving issues with software tools. Additionally, you install software, set up hardware, and monitor IT systems across Austria.
conova communications GmbH
In this role, you will handle phone and email inquiries from internet and digital TV customers, providing technical support and resolving issues related to IT and networks.
FÖRCH
In this role, you analyze and resolve issues related to IT devices, focusing on clients and mobile devices. You provide support for Windows and iOS users, train field staff, and document internal processes.
AUVA
In this role, you handle service requests in 1st/2nd level support, manage IT devices, assist with software updates, and act as the interface to external partners in the IT sector.
KYOCERA AVX Components (Salzburg) GmbH
In this role, you will support IT end devices, assist users with technical issues, and manage the maintenance of workplace systems along with IT procurement and asset management.
bit media e-solutions GmbH
Forwarding and controlling to 2nd/3rd level support Permanent customer communication Conducting beta tests Creation of documentation
teampool Personalberatung
In this role, you handle complex requests, monitor ticket trends, and serve as a primary point of contact and decision-maker in the Service Desk for technical challenges.
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Porsche Informatik GmbH
In this role, you analyze and resolve IT requests from internal and external customers, collaborate closely with software development, and document best practices to ensure stable systems.
Porsche Holding GmbH
In this role, you analyze IT requests and provide solutions for our clients' technical issues. You closely collaborate with software development to address bugs and document best practices in knowledge databases.
Wüstenrot Gruppe
In this role, you will handle IT requests from employees, install and support hardware and software, while also optimizing self-service solutions in 1st and 2nd level support.
Universität Salzburg
In this role, you will be responsible for 2nd level IT support, providing individual hardware and software consultation, maintaining systems, and creating documentation and test reports.
SPAR ICS – Information & Communication Services
In this role, you monitor the performance of our mobile apps, analyze operational issues, implement solutions, collaborate closely with development teams, and continuously optimize the entire infrastructure.
In this role, you support internet and digital TV customers via phone and email by addressing technical inquiries and resolving issues. Your goal is to ensure high customer satisfaction while continuously pursuing professional development.
In this role, you analyze issues in the M365 collaboration environment, provide support for video conferencing solutions, and conduct training on MS Teams, while continuously updating documentation.
In this role, you manage 2nd-level incidents for our Cloud ERP services, utilize the Kobana Dashboard for error identification, and collaborate closely with the team to implement technical adjustments and successfully manage rollouts.
Zehentmayer Software GmbH
In this role, you independently resolve customer inquiries via Zendesk, develop Help Center articles, and utilize AI tools to optimize the knowledge system. You also actively shape support processes to enhance efficiency.