Support Engineer Jobs in Salzburg

In this role, you will handle user requests and manage access rights in SAP systems, analyze technical issues in access management, and optimize processes.

In this role, you will be responsible for 1st & 2nd level IT support, resolving hardware and software issues, and configuring workstations in a production environment.

In this role, you analyze technical issues in 2nd and 3rd level support, advise customers on software application, and optimize projects for improved stability.

As part of the support team, you support our international key users in the use of our software products and ensure that problems are resolved promptly (2nd level support). As a Support Engineer, you answer technical and specialist inquiries from...

General activities in 1st and 2nd level IT support. Recording, analyzing, prioritizing, and handling incidents. Processing and recording of inquiries. Installation and maintenance of hardware (laptops, printers, monitors, etc.) and software products....

You ensure the smooth functionality of the transport and logistics application on-site in 1st level support. You are the primary contact for our employees regarding applicational and technical matters. You troubleshoot issues / disruptions in...

Technical Support: Provide development teams, subsidiaries, and partners worldwide with expert assistance and ensure seamless access management solutions. Problem Solving: Analyze and resolve technical challenges to ensure the continuous and smooth...

Maintenance and support of IT end devices (desktops, laptops, multifunction devices) as well as support for users with technical issues. Setup, maintenance and servicing of workstation systems and peripherals. Introducing new employees to the IT systems...

Forwarding and controlling to 2nd/3rd level support Permanent customer communication Conducting beta tests Creation of documentation

As a Technical Support Engineer, you have the important task of providing our customers with technical advice and support. You will work closely with our sales and project team and support our customers in the areas of Google Workspace, Microsoft Office...