Support Engineer
Raaba-Grambach
1 job opening found.
CANCOM a+d IT Solutions GmbH
In this role, you configure and support customer network security systems, addressing incident reports and resolving issues in complex support situations involving firewall technologies.
AutomationX
In this role, you lead the product support team, develop internal training, and enhance our service quality by monitoring KPIs and creating reports.
PTM EDV-Systeme GmbH
In this role, you will manage customer onboarding, handle technical support inquiries, conduct training sessions, and closely collaborate with the sales and support teams on IT projects in the customer environment.
IVM Technical Consultants
In this role, you provide technical support to customers and partners by analyzing system issues, handling support requests, and implementing solutions while closely collaborating with specialized teams.
LearningSuite GmbH
In this role, you will advise and support over 900 clients using LearningSuite, respond to inquiries, conduct video calls, and assist with onboarding, setup, and feedback management.
ITG
In this role, you will take responsibility for the stable operation of complex applications, analyze disruptions in 3rd-level support, and develop sustainable solutions for technical challenges.
Knapp AG
In this role, you ensure stable platform operations, analyze incidents, support rollouts, and develop preventive measures for system monitoring and documentation.
PIDAS Österreich Gesellschaft m.b.H.
In this role, you will receive IT issues and inquiries, process trouble tickets, and assist our users both over the phone and in writing. You will maintain the knowledge base and guide new colleagues during onboarding.
SDK GmbH
In this role, you support customers with software inquiries, manage tickets, analyze error reports, and have the opportunity to conduct training and consultations for inquiries.
Squadra Personalmanagement GmbH
In this role, you will handle 2nd level support requests, collaborate closely with the development team, and assist in quality assurance along with the setup and maintenance of test systems.
TODAY Experts GmbH
In this role, you lead a skilled support team, improve systems, engage in projects, and communicate directly with clients to successfully implement their requirements.
INNITI Services GmbH
In this role, you will be responsible for 1st and 2nd level support for internal users, manage permissions, oversee external service providers, and document all relevant IT processes and applications.
AGNOSYS
Answering and handling incoming customer inquiries (primarily 2nd level support) You are responsible for the independent analysis Close cooperation with the development department Support with quality assurance Documentation of products Construction and...
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DEWETRON GmbH
In this role, you maintain and develop the Windows client and server landscape, support server migrations and IT projects, administer Office 365 and Azure, and serve as the central communication interface.
HR Group Personaldienstleistung GmbH
In this role, you will serve as a contact for global service partners, handle hotline inquiries in second-level support, and analyze technical issues in coordination with product specialists. You will create service information and track tickets.
KNAPP Industry Solutions
You develop solutions to ensure the operation of highly automated warehouses, support project teams for new customers and document IT and logistics processes while working with SAP EWM.
Asco Engineering Gmbh
Responding to and handling incoming customer inquiries (primarily 2nd level support). Creation of independent analyses. Collaboration with the development department. Support in quality assurance. Documentation of the products. Development and...
You are responsible for implementing, maintaining, and troubleshooting network and security solutions to ensure smooth and secure communication. Support, configuration, and troubleshooting of customer systems, primarily from the manufacturers Cisco,...
ASFINAG
You are one of our saviors when it comes to IT disruptions and requests from our employees and provide first-level IT support. You will manage our IT hotline and be the first point of contact for all IT matters at the Graz location. When...
EFKON GmbH
Structured recording, analysis and processing of technical support requests for products and systems. Monitoring and participation in updates of production systems (frontend and backend). Helpdesk support and processing of customer tickets....
Answering and handling incoming customer inquiries (primarily 2nd level support). Preparation of independent analyses. Collaboration with the development department. Support in quality assurance. documentation of the products. Construction and...
Customer support via service hotline / Internet / on-site. Recording and documentation (ticketing). Troubleshooting (onboard tools, log analysis). Advice and analysis on product-specific questions. Preparation of support cases for the development...
You will be responsible for implementing, maintaining and troubleshooting network and security solutions to ensure smooth and secure communications. Support, configuration and troubleshooting of customer systems, especially those from Cisco, Check...
K-Businesscom AG
Job support for national and international customers (Vorarlberg, Lake Constance region or Styria and Carinthia) On-site troubleshooting Remote and on-site error analysis and troubleshooting Documentation of fault and repair orders Assembly of HW...
NTS Netzwerk Telekom Service AG
Receiving calls from our (international) business customers Prioritization and processing of tickets as well as forwarding them to 2nd and 3rd level support Independent administration of the ticket system Problem analysis and troubleshooting at 1st...
Recording, prioritization and processing of internal support cases as well as their administrative recording Client support (installations, administration and maintenance) User support in the application area Onboarding support with job preparation &...
STRABAG AG
Structured collection, analysis and processing of technical support requests for products and systems Monitoring and participation in updates of productive systems (frontend and backend) Helpdesk support and processing of customer tickets Auxiliary...