Job
- Level
- Junior
- Job Field
- IT, Network, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- Leonding, Vienna, Raaba-Grambach, Pörtschach am Wörther See, Salzburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you configure and support customer network security systems, addressing incident reports and resolving issues in complex support situations involving firewall technologies.
Job Technologies
Your role in the team
- Support and configuration of customer systems in the field of Network Security (including Cisco, Check Point, Palo Alto, Fortinet, Barracuda).
- Analysis and processing of fault reports, including fault isolation and troubleshooting.
- Handover of complex cases to internal and external expert teams.
- Support in incident management in accordance with agreed Service Level Agreements.
- Participation in 24x7 shift work in remote operation.
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Our expectations of you
Qualifications
- Solid knowledge of TCP/IP, switching, routing, firewalls, and VPN.
- Structured, solution-oriented working approach and confident communication in complex support situations.
- Excellent communication skills in German and English.
- Advantages: Certifications from relevant vendors (e.g., Cisco, Check Point, Palo Alto, Fortinet, Barracuda).
Experience
- Extensive IT expertise as well as experience in administration and troubleshooting of network and security environments.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
Topics that you deal with on the job
This is your employer
CANCOM a+d IT Solutions GmbH
Brunn Am Gebirge
CANCOM is a trusted partner when it comes to helping companies transition into the digital age. We work closely with clients to help reduce IT complexity and pave the way for greater success through the use of state-of-the art technology solutions. Our comprehensive suite of services caters to the unique IT needs of businesses, organizations, and government institutions alike. With CANCOM, you'll get everything you need from A to Z in terms of tailored IT solutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
Support Engineer Network Security
- Salary
- from 45.000 € Gross/Year
- Location
- Leonding, Vienna, Raaba-Grambach, Pörtschach am Wörther See, Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
