Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.654 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you will take responsibility for the stable operation of complex applications, analyze disruptions in 3rd-level support, and develop sustainable solutions for technical challenges.
Job Technologies
Your role in the team
- You assume technical responsibility for selected applications and ensure their stable operation.
- You analyze complex issues in 3rd-level support, identify causes, and implement sustainable solutions.
- You do not work ticket-driven, but think about problems holistically and actively work towards their resolution.
- You monitor systems, identify vulnerabilities early, and implement targeted improvements.
- You coordinate releases, updates, and technical changes, ensuring their proper implementation.
- You work closely with development, infrastructure, and external partners, and independently drive topics forward.
- You create SQL queries to analyze data and use them for informed decision-making.
- You take responsibility for smaller technical projects and implement them in a structured manner.
- You automate recurring tasks and actively develop existing systems (e.g., scripting, containers).
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Our expectations of you
Qualifications
- You are confident in 2nd- to 3rd-level support and analyze root causes systematically to implement sustainable solutions.
- You don't just want to work through tickets, but also understand systems, improve them, and take responsibility.
- Strong technical foundation (APIs/REST, web server, virtual environments).
- Excellent SQL skills and a strong understanding of data.
- Solid know-how in networks and firewalls.
- Structured, solution-oriented working style with a big-picture perspective.
- Clear communication, ownership, and execution strength.
- You remain calm when things get complex, find solutions, and see topics through to completion.
- A willingness to regularly update and develop your skills in IT administration is a matter of course for you.
Experience
- Experience in Application Management, System Operations, or 2nd-/3rd-Level Support.
- Experience with Windows Servers as well as automation via scripting (e.g., PowerShell, Python).
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What we offer
- Minimum salary €3,654.79.
- Secure job.
- Flexible working hours.
- 6 weeks of vacation starting from the age of 43.
- Free Climate Ticket.
- Great training opportunity.
- Participation through active engagement.
- Individual onboarding.
- Fresh fruit / snacks.
- Innovative and diverse projects for the citizens of our city.
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Benefits
Health, Fitness & Fun
- 👨🏻🎓Mentor Program
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 👩⚕️Company Doctor
- 🎳Team Events
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
ITG
Graz
The ITG Informationstechnik Graz GmbH is the internal IT service provider for the City of Graz, the Holding Graz, and their subsidiaries. We offer a comprehensive range of IT services that help our clients to work more efficiently and effectively.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2011
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)4.3
Workingconditions
4.6Culture
4.0Engineering
4.5Career Growth
4.2
application support
- Salary
- from 3.654 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
