Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 70.000 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead the product support team, develop internal training, and enhance our service quality by monitoring KPIs and creating reports.
Job Technologies
Your role in the team
- Leadership and development of our product support team.
- Expansion and organization of internal training sessions for our products.
- Development and implementation of continuous improvements to our service quality.
- Monitoring of KPIs and creation of reports.
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Our expectations of you
Qualifications
- Leadership skills as well as experience in team development and motivation.
- Open, friendly, and clear communication.
- Solution-oriented and structured working approach.
- Very good knowledge of German and English.
Experience
- 5 years of experience in automation technology are required.
- At least 2 years of experience as a team leader.
- Experience with Windows, Linux, various communication protocols (OPC UA, etc.).
- Leadership skills as well as experience in team development and motivation.
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What we offer
- Responsible, interesting, and varied tasks with exciting projects as well as a modern and appreciative working environment
- Targeted onboarding that prepares you for your new challenge as well as a personal mentor
- Independent and self-responsible work
- Customized professional and personal training and development programs
- Cost coverage for Styrian Climate Ticket / free parking lot
- Excellent public transportation connections
- € 8,- meal allowance per lunch
- Up to 2 days per week of remote work and flexible working hours
- Subsidy for MERKUR insurance as well as various health and fitness offers
- Regular team events
- Flat hierarchy, collegial environment, and a culture of informal address.
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Benefits
Food & Drink
Work-Life-Integration
- 🙅♂️No All-In Contracts
- 🕺No Dresscode
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
- 🅿️Employee Parking Space
More net
- 📱Company Phone for Private Use
- 🚎Public Transport Allowance
- 🛍Employee Discount
- 🎁Employee Gifts
- 👷♂️Additional Insurance
- 🏝️Summer and Christmas Bonus
- 🚂Climate Ticket
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
AutomationX
Graz, Graz
Wir realisieren kundenspezifische Automatisierungslösungen zur Steuerung, Visualisierung, Planung und Überwachung von Anlagen und Produktionsabläufen. Von der Pflichtenheftphase, E-Technik, Applikationserstellung, Inbetriebnahme, Schulung bis hin zur Nachbetreuung - alles aus einer Hand. Diese Lösungen realisieren wir hauptsächlich mit unserem selbst entwickelten Prozessleitsystem, welches wir kontinuierlich den Kundenanforderungen und dem raschen Technologiefortschritt entsprechend weiterentwickeln.
Description
- Company Size
- 50-249 Employees
- Founding year
- 1989
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Electronics, Automatization
Support Manager
- Salary
- from 70.000 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply
