Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 70.000 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will lead the product support team, develop internal training, enhance service quality, and monitor KPIs and reporting. You will closely collaborate with your team to create solutions for improving customer satisfaction.
Job Technologies
Your role in the team
- Leadership and development of our product support team.
- Expansion and organization of internal training sessions for our products.
- Development and implementation of continuous improvements to our service quality.
- Monitoring of KPIs and creation of reports.
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Our expectations of you
Qualifications
- Open, friendly, and clear communication.
- Solution-oriented and structured way of working.
- Very good knowledge of German and English.
Experience
- 5 years of experience in automation technology are required.
- At least 2 years of experience as a team leader.
- Experience with Windows, Linux, various communication protocols (OPC UA, etc.).
- Leadership skills as well as experience in team development and motivation.
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Benefits
Food & Drink
More net
- 🚂Climate Ticket
- 📱Company Phone for Private Use
- 💰Bonus Commisions
- 🚎Public Transport Allowance
- 🎁Employee Gifts
- 👷♂️Additional Insurance
- 🏝️Summer and Christmas Bonus
Work-Life-Integration
- 🙅♂️No All-In Contracts
- 🕺No Dresscode
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
- 🅿️Employee Parking Space
- 😇Time for External Voluntary Work
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
AutomationX
Graz, Graz
Wir realisieren kundenspezifische Automatisierungslösungen zur Steuerung, Visualisierung, Planung und Überwachung von Anlagen und Produktionsabläufen. Von der Pflichtenheftphase, E-Technik, Applikationserstellung, Inbetriebnahme, Schulung bis hin zur Nachbetreuung - alles aus einer Hand. Diese Lösungen realisieren wir hauptsächlich mit unserem selbst entwickelten Prozessleitsystem, welches wir kontinuierlich den Kundenanforderungen und dem raschen Technologiefortschritt entsprechend weiterentwickeln.
Description
- Company Size
- 50-249 Employees
- Founding year
- 1989
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Electronics, Automatization
Support Manager
- Salary
- from 70.000 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
