Job
- Level
- Experienced
- Job Field
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage customer onboarding, handle technical support inquiries, conduct training sessions, and closely collaborate with the sales and support teams on IT projects in the customer environment.
Job Technologies
Your role in the team
- Customer onboarding and ongoing support (primarily in English)
- Technical support and troubleshooting for product-related questions
- Customer training and knowledge transfer
- Close collaboration with Sales and Support
- Involvement in IT projects in the customer environment
Responsibility Distribution
New Features
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Meetings
Our expectations of you
Experience
- Excellent English skills (C1+)
- Completed IT education or equivalent professional experience
- Strong communication skills, empathy, and a structured way of working
- Technical understanding and a genuine willingness to learn
What we offer
Salary is based on qualifications and experience, with the collective agreement ST1 as the baseline.
Benefits
Work-Life-Integration
- ⏰Flexible Working Hours
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🏠Home Office
- 🚌Excellent Traffic Connections
Food & Drink
More net
Health, Fitness & Fun
Job Locations
This is your employer
PTM EDV-Systeme GmbH
Graz
Our high-quality software solutions and services make implementing complex IT projects and requirements easy. We offer flexible and individual help, extensive experience with various case scenarios, as well as special IT knowledge across different technologies.
Description
- Company Size
- 50-249 Employees
- Founding year
- 1998
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.0
Workingconditions
3.5Engineering
2.8Career Growth
2.8Culture
2.8
Customer Success Manager
- Location
- Graz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply
