ITSM Jobs in Austria

In this role, you are responsible for implementing IT/OT projects for traffic control and monitoring systems, overseeing sensor technology and tunnel engineering, ensuring timely handovers to operations.

In this role, you handle IT service requests and incidents, provide user support both on-site and remotely, and implement tailored solutions within a complex IT environment.

In this role, you will manage IT solutions throughout their lifecycle, enhance processes, oversee budgets and KPIs, and ensure optimal collaboration between business and IT teams to deliver real value.

In this role, you analyze operational services, coordinate onboarding/offboarding processes, and optimize ITSM workflows while closely collaborating with the helpdesk to ensure high service quality for internal customers.

In this role, you will take operational and strategic responsibility for Managed IT Services, ensure SLA compliance, and optimize service quality through proactive incident and change management.

In this role, you coordinate the implementation of the national eFTI project, manage interactions with authorities and stakeholders, prepare technical structures, and ensure timely handovers and acceptance.

In this role, you take technical leadership for Digital Services, optimize the system landscape, and lead a team to develop and implement innovative IT solutions and efficient processes.

In this role, you will administer Microsoft Identity Manager, monitor access assignments, develop IAM processes, and support service requests as well as incident management in ITSM systems while documenting roles and managing recertification processes.

In this role, you will develop tailored solutions on the ServiceNow platform, integrate them into existing systems, conduct workshops, and assist clients with processes and troubleshooting.