ITSM Jobs in Austria

In this role, you manage the Windows IT infrastructure and cloud services, conduct support and troubleshooting, handle incidents, and optimize cloud migration projects while coordinating external partners.

In this role, you will be responsible for developing and maintaining service processes, performing requirements analyses, and managing projects to optimize our IT service solutions with impact and strategy.

In this role, you will be the main point of contact for technical inquiries and issues, handling incidents in the ITSM tool and supporting colleagues with hardware and software usage, providing solutions, or escalating as necessary.

In this role, you develop strategies for the ServiceNow platform, implement governance policies, and optimize functions while collaborating with internal and external partners.

In this role, you will develop the strategy and governance for the ServiceNow platform, manage platform stability and security, and lead projects to optimize functionalities and system integrations for critical railway infrastructure.

In this role, you will handle incidents and service requests in 1st level support, perform installations, and contribute to the quality assurance and automation of our IT services.

In this role, you will manage the implementation of IT and OT projects for tunnel and open-line systems, develop traffic control systems, and coordinate with stakeholders for timely acceptance and handover.

In this role, you will handle user requests, manage the client landscape and mobile devices, and provide IT support documentation and assistance for events.

In this role, you will develop innovative ServiceNow solutions, conduct architecture analyses, and lead transformation projects while orchestrating teams and turning technical requirements into successful user stories.

In this role, you ensure the smooth operation of our IT services, initiate projects for infrastructure enhancement, and optimize IT processes to ensure operational efficiency and security standards are met.

In this role, you will design and manage our network architecture, collaborate closely with internal and external partners, and support projects focused on network standardization and solution optimization.

In this position, you will manage IT infrastructure, assist users with hardware issues, optimize Google Workspace, and ensure the smooth operation of network equipment at our office location.

In this role, you oversee the configuration and operation of endpoint devices, support the team with ITSM processes, and optimize the Google Workspace environment, while monitoring the IT infrastructure in Vienna and ensuring security.

In this role, you will develop ServiceNow modules, design new features and workflows, document processes, and closely collaborate with stakeholders on technical solutions and platform optimizations.

In this role, you will be responsible for supporting internal IT applications, collaborating with departments, analyzing requirements, and assisting with monitoring and reports to ensure smooth operations.