3 job openings found.
AtosIEviden·Gemeinde Neutal
In this role, you will receive and resolve IT incidents and service requests in a shift system. You will assist users with Office365 and desktop applications while documenting all processes in the ITSM tool.
AtosIEviden·Graz, Gemeinde Neutal
In this role, you will process incidents and service requests in 1st level support, document in the ITSM tool, and collaborate closely in shifts with a 15-member team on Office365 and user management issues.
Siemens Personaldienstleistungen GmbH·Gemeinde Neutal
In this role, you handle support requests via a ticket system, analyze and resolve IT issues using remote access, and assist with hardware and software problems on Windows 10 clients.
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AtosIEviden·Vienna
In this role, you handle IT incidents and requests in 1st Level Support, document solutions in the ITSM tool, and assist with Office365 and basic Windows and Active Directory issues in the Service Desk.
AtosIEviden·Vienna, Gemeinde Neutal
In this role, you handle IT inquiries and incidents, processing them in 1st Level Support and documenting in the ITSM Tool while utilizing your knowledge in office software and user management.
In this role, you take on the reception and processing of IT incidents and standard service requests in shift operation while providing support for Office365 and user management.
AtosIEviden·Graz
In this role, you will handle ITIL-compliant incident and change tickets on-site and provide 1st and 2nd level support while troubleshooting issues and maintaining documentation.
In this role, you will handle ITIL-compliant incidents and service requests in 1st level support, document them in the ITSM tool, and assist with desktop applications and services such as Office365 and Active Directory.
In this role, you will manage IT tickets in 1st and 2nd Level Support, solve issues related to Office365 and Windows environments, and document all actions in the ITSM tool while working in shifts as part of a dynamic service desk team.
In this role, you will handle ITIL-compliant incidents and standard service requests in 1st level support, document in the ITSM tool, and work shifts on issues related to Office365 and desktop applications.
In this role, you handle ITIL-compliant incidents and service requests in 1st level support, document processes in the ITSM tool, and assist customers with Office365 and typical desktop applications in a shift roster.
ITIL-compliant acceptance and processing of incidents and standard service requests in 1st level operations. Documentation in the ITSM ticket tool. Participation in a team of approximately 15 Service Desk members, working in shifts (24/7) for our...
ITIL compliant acceptance and processing of incidents and change tickets in 2nd level operation. Flexible daily routine from operating a service point to troubleshooting Windows clients and patching servers. Timely completion of desired IT relevant...