Job
- Level
- Experienced
- Job Field
- IT, Support, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 31.000 to 40.500€ Gross/Year
- Location
- Gmünd
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support users of the rza® software, conduct training sessions, test software, create documentation and training videos, and analyze program processes to optimize workflows.
Job Technologies
Your role in the team
- Support of our clients (users of the rza® software) via remote maintenance/telephone/email/in person.
- Training of new and existing clients, either in person or online. The goal is to ensure customer satisfaction through high-quality support and to optimize business processes with the appropriate software solutions from RZA GmbH.
- Program testing and analysis of the rza® software as well as the maintenance and updating of documentation and program descriptions, or creating training videos and conducting presentations/webinars on the rza® software.
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Our expectations of you
Education
- Completed commercial training or comparable practical experience
Qualifications
- Advantageous: Certified Public Accountant or Balance Sheet Accountant examination, Payroll accountant examination
- Clear and friendly communication in speech and writing
- Proficient in Windows and MS Office (Outlook, Word, Excel)
- IT affinity and quick onboarding to new programs
- Analytical thinking and solution-oriented work
- High reliability, teamwork skills, and flexibility
- Service-oriented behavior as well as communication and assertiveness skills
- Willingness to learn, positive mindset, and confident demeanor
- Ability to multitask and pragmatic problem-solving approach
- Eye for opportunities and further development of our rza® software
Experience
- Experience with order processing and inventory management systems
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Benefits
Work-Life-Integration
More net
Food & Drink
Job Locations
Location Gmünd
3950 Niederösterreich
Austria
This is your employer
RZA GmbH
The guiding principle of the RZA GmbH has always been to develop software that is especially user-friendly and affordable for small and medium businesses, while providing them with the best possible support.
Description
- Founding year
- 1982
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Software support
- Salary
- 31.000 to 40.500€ Gross/Year
- Location
- Gmünd
- Working Model
- Hybrid, Onsite
