Job
In this role, you will support users of the rza® software, conduct training sessions, test software, create documentation and training videos, and analyze program processes to optimize workflows.
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Job technologies
Your role in the team
- Support of our clients (users of the rza® software) via remote maintenance/telephone/email/in person.
- Training of new and existing clients, either in person or online. The goal is to ensure customer satisfaction through high-quality support and to optimize business processes with the appropriate software solutions from RZA GmbH.
- Program testing and analysis of the rza® software as well as the maintenance and updating of documentation and program descriptions, or creating training videos and conducting presentations/webinars on the rza® software.
Our expectations of you
Education
- Completed commercial training or comparable practical experience
Qualifications
- Advantageous: Certified Public Accountant or Balance Sheet Accountant examination, Payroll accountant examination
- Clear and friendly communication in speech and writing
- Proficient in Windows and MS Office (Outlook, Word, Excel)
- IT affinity and quick onboarding to new programs
- Analytical thinking and solution-oriented work
- High reliability, teamwork skills, and flexibility
- Service-oriented behavior as well as communication and assertiveness skills
- Willingness to learn, positive mindset, and confident demeanor
- Ability to multitask and pragmatic problem-solving approach
- Eye for opportunities and further development of our rza® software
Experience
- Experience with order processing and inventory management systems
Benefits
Work-Life-Integration
Higher take-home pay
Food & drink
Job locations
About your employer
The guiding principle of the RZA GmbH has always been to develop software that is especially user-friendly and affordable for small and medium businesses, while providing them with the best possible support.
- 1982
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Career growth
- 3.8
- Team culture
- 4.5
- Working conditions
- 3.8
- Engineering
- 3.2
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