Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.400 € Gross/Month
- Location
- Mistelbach
- Working Model
- Onsite
Job Summary
In this role, you assist service units with technical expertise, conduct remote diagnostics, and support installations to effectively implement solutions for international customers.
Your role in the team
- You support our global service units with technical questions related to our products, reliably, competently, and solution-oriented.
- You perform remote diagnostics as well as telephone support and accompany installations, commissioning, and user training directly on-site at the customer's location.
- As a technical interface, you work closely with our development department, provide valuable field feedback, and help continuously improve our products.
- You present technical solutions clearly, document your findings, and actively contribute to the team's knowledge base.
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Our expectations of you
Education
- You have a solid technical education (e.g., mechatronics, electronics, electrical engineering, or comparable).
Qualifications
- You are communicative, independent, responsible, and enjoy assisting clients with complex technical tasks.
- Your working style is structured, precise, and analytical, while at the same time you approach tasks pragmatically and find solutions.
- You confidently utilize very good written and spoken English skills.
- You are ready to travel internationally (approximately 15%).
Experience
- Ideally, you already have experience in technical service or working with complex machinery or systems.
- Experience with bus systems as well as knowledge in high-voltage electronics are advantageous.
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What we offer
- A diverse position with technical depth, where you actively contribute to the successful deployment of our systems with international clients.
- Short decision-making paths and an open approach: You work closely with development, service, and sales, and can directly contribute your ideas.
- Targeted training and development opportunities to continuously enhance your technical and personal skills.
- Attractive benefits and a work environment where team spirit, appreciation, and modern working methods are a matter of course.
- Exciting team and company events that strengthen our cohesion and are simply fun.
- Your starting salary is at least €3,400.00 gross per month on a full-time basis according to KVAngEEI. Depending on your experience and qualifications, a significant overpayment is of course possible; we will discuss this with you and find a fair solution that matches your profile.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Dynell GmbH
Dynell GmbH is an innovative and growing company based in Mistelbach near Wels, Austria. We are redefining the standards in aircraft power supply at airports and constantly expanding our presence.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
Internal Service Technician - 2nd Level Support
- Salary
- from 3.400 € Gross/Month
- Location
- Mistelbach
- Working Model
- Onsite
- Diversity
- Open for all genders
