SAP BASIS Service Delivery Coordinator

New

LAT Nitrogen Linz GmbH

Job

In this role, you coordinate SAP Basis services, oversee technical initiatives, and ensure compliance with service standards. You also manage interfaces, incident communications, and are responsible for system integrations.

Job summary

Job technologies

Your role in the team

  • Service governance and coordination: The coordinator oversees SAP Basis services across production and non-production environments, aligns priorities with business needs, assigns work to appropriate specialists, reviews technical proposals and risks, and ensures delivery against agreed standards, timelines, and service levels.
  • Cross-functional landscape management: The role connects Basis, functional consulting, infrastructure, database, network, security, integration, cloud, suppliers, and business stakeholders. It translates functional requirements into technical and operational needs, coordinates dependencies across SAP and connected platforms, and maintains current documentation, ownership, and escalation paths.
  • Business-aware operations: The coordinator assesses how technical activities may affect time-sensitive processes and coordinates maintenance windows and changes accordingly.
  • Incidents, changes, and resilience: Responsibilities include leading coordination of high-prio incidents, managing communications and escalations, driving root cause analysis, governing ITIL-based changes and releases, and coordinating upgrades, patching, go-lives, hypercare, capacity planning, high availability, disaster recovery, failover testing, and recovery actions.
  • Integration and transformation oversight: The role governs business-critical interfaces, certificates, technical users, middleware, SAP BTP connectivity, network dependencies, and monitoring. It also coordinates S/4HANA conversions and migrations and transition into sustainable operations.
  • Required profile and boundaries: Candidates need broad SAP technical awareness, ITIL-based service-management experience, P1 and P2 incident experience, supplier and stakeholder-management skills, and experience with complex or transformational SAP environments. Hands-on administration, configuration, database work, operating-system changes, SQL tracing, and specialist troubleshooting remain with technical teams and providers; success is measured through stable services, effective incident resolution, reliable integrations, successful releases, transparent risk management, knowledge transfer, and supplier accountability.
  • SAP Authorization Expertise or ABAP: to complete the daily tasks either SAP Authorization expertise, BTP, ABAP or any other deep knowledge of another SAP Module (MM/SD/FICO) are needed to complete the profile.

Our expectations of you

Education

  • University degree in Informatics and several years of experience, or extensive equivalent professional experience.

Qualifications

  • Excellent German and English communication skills. Czech is an asset.

What we offer

  • Join a committed team within a company that values its employees through attractive working conditions and a motivating compensation policy offering.
  • The actual payment depends on the respective qualification or professional experience. We will determine the actual amount in a personal interview. Significant overpayment is possible with appropriate suitability.
  • We reserve the right to cancel this vacancy for further applications when we have received sufficient applications that meet the advertised requirements and will contact you as soon as screening is closed.

Benefits

Health, fitness & fun

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Linz
    Oberösterreich, Austria

About your employer

Located in the heart of the Upper Austrian Chemical Park, LAT Nitrogen in Linz operates as the largest company on-site, producing fertilizers, melamine, and technical nitrogen products (TEN). Annually, Linz facilities produce around 1.5 million tons of plant nutrients and 450,000 tons of technical nitrogen products. With a vast distribution network and numerous warehouses along the Danube, LAT Nitrogen is well-equipped to supply customers across Eastern and Central Europe.

Company type
Established Company
Work model
Hybrid, Onsite
Industry
Industry, Production
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SAP BASIS Service Delivery Coordinator

LAT Nitrogen Linz GmbH