Logo ACP Österreich

IT Onsite Client Support 1st & 2nd Level

New

ACP Österreich

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.500 € Gross/Month
  • Location
    Braunau am Inn
  • Working Model
    Onsite

    • Job Summary

    In this role, you will manage the onsite digital workplace, set up and configure new hardware, while analyzing and resolving issues to ensure support for enterprise clients.

    Job Technologies

    Your role in the team

    • Do you feel addressed and want to bring your Human Intelligence to us? Then the position as Onsite Client Support might be just right for you.
    • We are looking for a 1st & 2nd Level Support expert who wishes to bring in their extensive expertise, particularly in the enterprise customer environment.
    • Your excellent skills make you the ideal addition to our onsite team in Ranshofen.
    • As an IT Onsite Client Support, you play a central role in planning, implementing, and further developing customized IT solutions for our enterprise clients.
    • Through collaboration with highly qualified colleagues and targeted further training, you continuously deepen your expertise and develop into a leading specialist in the field of Client Support.
    • With each project, your area of responsibility grows - and you become an indispensable part of ACP.
    • Management of the digital workplace (notebooks / desktops / tablets / smartphones)
    • Setting up, configuring, and 'fueling' (imaging) of PCs, notebooks, and mobile devices (smartphones/tablets)
    • Exchange and rollout of new hardware as well as structured return of old devices
    • Analysis and troubleshooting of hardware issues on workplace devices either on-site or remotely within the team.
    • Collaboration with the client's internal subject matter experts (3rd-Level Support)

    This text has been machine translated. Show original

    Our expectations of you

    Education

    • Completed IT training or relevant professional experience in IT support

    Qualifications

    • Good knowledge of common operating systems (Windows, iOS, Android) and in the field of client hardware.
    • A structured, reliable work approach and enjoyment of direct customer contact
    • Presence mentality: You value direct communication within the team and working on-site at the client's location.
    • Driver's license B
    • Language: German & English

    This text has been machine translated. Show original

    What we offer

    • You can expect a responsible position with future prospects.
    • The offered gross monthly salary is at least EUR 2,500, with the possibility of overpayment depending on relevant work experience and qualifications.

    This text has been machine translated. Show original

    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    More net

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    Map of company locations

    • Location Braunau am Inn

      5280 Oberösterreich

      Austria

    This is your employer

    ACP Österreich

    ACP Österreich

    Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun

    ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1993
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Trade, Internet, IT, Telecommunication
    • Logo ACP Österreich

    IT Onsite Client Support 1st & 2nd Level

    ACP Österreich
    Salary
    from 2.500 € Gross/MonthNet salary converted from the gross salary in the job ad.from 1.904 € net/Month
    Location
    Braunau am Inn
    Working Model
    Onsite
    Diversity
    Open for all genders

    More Jobs