Job
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Your role in the team
- You analyze our customers' concerns and, based on these, provide them with suitable solutions to ensure their success and that their business is successful.
- You are the link between our customers and our software development team.
- You record and analyze fault reports and develop appropriate solutions.
- Your expertise lies in providing our customers with competent advice and supporting them with requests for changes or questions about the application.
- In addition, you will configure our software solution to adapt it to individual customer requirements.
- You have the flexibility: Work either in our office in Wiener Neustadt or completely remotely from your home office.
- You will receive a collectively agreed gross salary of at least EUR 2,473 per month. Depending on your qualifications and experience, an additional payment is possible.
Our expectations of you
Education
- You have completed training in the IT industry, e.g., as an IT management assistant (m/f/d), information technology with a focus on systems engineering, HTL (higher technical college) or comparable professional experience in IT support.
Qualifications
- You are characterized by a high level of customer and service orientation.
- You have the ability to analyze errors and solve problems in a structured manner.
Experience
- Ideally, you already have experience in hotline and IT support.
Benefits
Health, fitness & fun
Job locations
About your employer
At TAIFUN Software GmbH, we believe that innovative ideas can change the world. For over 35 years, we have been developing successful business software (ERP, document and email archiving, apps, etc.) for businesses in the trade industry.
- Established Company
- Onsite, Hybrid, Full Remote
- Electronics, Automatization · Internet, IT, Telecommunication · Construction, Real Estate, Building Services
Employer reviews
- Engineering
- 3.4
- Team culture
- 3.8
- Working conditions
- 3.6
- Career growth
- 3.0
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