Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.146 € Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
Job Summary
In this role, you will support the IT team in First-Level Support, analyze support requests, document IT security standards, and maintain servers and software solutions based on Microsoft platforms.
Job Technologies
Your role in the team
- After a comprehensive onboarding phase, you will support our IT team in the areas of support & analysis, documentation & security, as well as system administration.
- You are the primary contact for handling and analyzing support requests via the ticket system within the scope of 1st & 2nd Level Support.
- You actively contribute to ensuring compliance with IT security and data protection standards and ensure diligent maintenance of IT documentation.
- Additionally, they oversee the department-specific software solutions, the OT environment, as well as the control system and customer center as the technological core of the company.
- The administration of servers based on Microsoft platforms and the continuous maintenance and expansion of the monitoring environment complete your comprehensive range of responsibilities.
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Our expectations of you
Education
- Completed IT apprenticeship (apprenticeship, technical school, HTL or similar).
Qualifications
- Expertise in Windows-based IT systems (client and server).
- Proficient in hardware and software troubleshooting.
- Knowledge of Linux is an advantage.
- Class B driver's license.
- Independent, structured, and results-oriented working style.
- High social competence and team skills.
- Employee orientation and strong communication skills.
- Completed military or civil service (for male applicants).
Experience
- Experience with Microsoft 365 (O365), cloud technologies, and network structures (AI experience is a plus).
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What we offer
- The remuneration complies with the provisions of the collective agreement for employees of Austrian railway companies and amounts to € 3,146.32 gross per month on a full-time basis, with willingness to overpay depending on qualifications and professional experience.
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Benefits
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Topics that you deal with on the job
Job Locations
This is your employer
Innsbrucker Verkehrsbetriebe u Stubaitalbahn GmbH
We always make sure to get our passengers to their destination on time, every day. In order to ensure that their ride is as comfortable as possible, we take great care of our vehicles.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Logistics, Transportation
IT technician first level support
- Salary
- from 3.146 € Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
- Diversity
- Open for all genders
