Job
In this role, you assist the infrastructure team with IT support by installing, configuring, and maintaining hardware and software, as well as analyzing and resolving technical issues.
This listing has been machine translated. Show original
Your role in the team
- Supporting the infrastructure team as part of IT support (Smart Hands Support)
- Installation, configuration, support, and maintenance of IT systems and end-user devices
- Technical support for users with hardware and software issues
- Handling and resolving support requests and incident reports
- Analysis and resolution of errors in IT systems and IT infrastructure
- Support with server maintenance and hardware and software updates
- Contributing to IT projects and implementing technical solutions
- Collaboration with specialist departments, project teams, and external service providers
- Integration and commissioning of hardware and software solutions
- Creation and maintenance of technical documentation and system descriptions
- Contributing to the creation of user guides and knowledge bases
Our expectations of you
Education
- Completed vocational training in IT (e.g., computer science, information technology) or an equivalent qualification
Qualifications
- Good knowledge of hardware, software, and IT infrastructure
- Structured and independent working style
- Strong service and customer orientation
- Teamwork and strong communication skills
- Good command of written and spoken English
Experience
- Experience in IT support is an advantage
- Experience working with ticketing systems is an advantage
What we offer
- Sports and health programs
- Modern work environment
- Working at an internationally active company
- The minimum salary for the IT SUPPORT TECHNICIAN L2 (M/F/D) position is EUR 3,000.00 gross per month based on full-time employment.
- Willingness to pay above the stated salary.
Job locations
More about the recruiting agency
EUROJOBS GmbH provides comprehensive services in personnel placement and temporary work, with a particular focus on the DACH region. It recruits skilled workers from across Europe for various sectors, including industry and construction.
- Recruiting Agency
- Onsite
- Recruitment Agency
More jobs
These jobs might also interest you
Do you enjoy diving deep into code and want to build a product that truly makes an impact? With us, you work hands-on on an AI platform that combines SaaS and on-premises, exclusively relies on open source, and successfully implements AI on-prem and...
Servers & Systems: You continuously administer and develop our Windows and Linux server infrastructure. Virtualization & Storage: You manage Active Directory, Hyper-V, VMware, as well as our storage and backup systems. Network & Wi-Fi: You operate and...
We are a modern IT service company and support corporate clients across all areas of IT infrastructure – from workstation systems and servers to networks, firewalls, and cloud solutions. To expand our team, we are looking for one IT Technician / IT...
